Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,899 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Received pump as scheduled and have installed same. This was to replace an Ouse pump which had been working for many years.”

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Posted 5 years ago

“Straight forward ordering and delivery.”

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Posted 5 years ago

“Considering it was a BH weekend. the delivery was good. Next working day. Service and efficiancy of staff also very good. Thanks. |My fish love basking at the bottom of the waterfall created by the Oase pump.”

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Posted 5 years ago

“Following very helpful advice over the phone I received the connectors needed to complete my new pond filter. Thanks very much.”

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Posted 5 years ago

“Easy order fast delivery will use again many thanks”

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Posted 5 years ago

“Phoned to get advice on renewing ancient my pond equipment. I received very straightforward advice on what to use, size, additional parts and what not to bother with. I also got candid recommendations about the durability of various manufacturers equipment , which I had not found on the internet. Place my order on line and everything arrived in a week as it was all in stock. Good timing given their business is totally on line at the moment and spring is the busy season.”

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Posted 5 years ago

“This firm exhibits considerable expertise and dispenses good advice. Deliveries are prompt”

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Posted 5 years ago

“Arrived very quickly but was a replacement for one that lasted for about 18 months.”

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Posted 5 years ago

“Hi Really pleased with my purchase of a new pump for my garden fountain Ordered stress free. It was delivered the following day, great service. WQill definately use you again Mrs Christine Creed”

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Posted 5 years ago

“Couldn’t believe my waterfall foam came the next day! Fantastic service”

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Posted 5 years ago

“Excellent service. The instructions printed on the product were not clear to me but the team at “water garden” were only too happy to explain the process when I phoned.”

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Posted 5 years ago

“My 18yr old Oaśe pump broke and needed replacing, after a browse online I found Water-Garden.co.uk. Purchased a new pump and a few accessories, my Golden Orfe & Ghost Koi are having a whale of a time once more with the new installation. Excellent service, fast efficient delivery even when I didn’t choose next day, great products, amazing knowledge, I will definitely be dealing with these chaps again.”

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Posted 5 years ago

“Excellent advice and outstanding service, with product knowledge second to none. Definitely somewhere I'll be using again.”

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Posted 5 years ago

“Both their help advice and support prior to buying and then their after services is excellent. Very pleased with a professional service and speedy arrival of our items . Highly recommend”

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Posted 5 years ago

“quality connector, exactly as described.”

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Posted 5 years ago

“Very pleased with service received and would certainly use again in the future.”

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Posted 5 years ago

“Purchased the Oase FiltoClear 6000 on 11th May hoping that it would clear my dark pond so that I could see the fish. After having it operating for 5 days the pond is now crystal clear. Would highly recommend the filter and Water Garden.”

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Posted 5 years ago

“A quick delivery, spot on. Will use again.”

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Posted 5 years ago

“The filter is doing a great job of keeping our pond water clear. However I want to thank you for your exceptional customer service in processing our order and for the subsequent one for a hosetail. All up and running within a few days. I will be using only you in future for my pond requirements.”

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Posted 5 years ago

“Thoroughly pleased with the product that I purchased from Water Garden. Hassle free with a prompt delivery”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,899 reviews