Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I spoke to Water Garden before purchasing the Pondovac 3. Delivery was quick but one of the vac poles was damaged. After providing photo evidence Water Garden sent a replacement - so great service. And the Pondovac 3 does an excellent job and I've used it a couple of times now; its so easy to set up. Each time cleaning out more of the dirt that settles. Pond is looking excellent”

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Posted 5 years ago

“Very professional and efficient 2 years since first ordered and had all my information at hand , first class”

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Posted 5 years ago

“Friendly and very helpful service.”

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Posted 5 years ago

“The hose I purchased was of a better quality than I have been able to get hold of in the past; quality is important when the pond system is working continuously for many years.”

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Posted 5 years ago

“Excellent service as always - fast delivery and exactly what was ordered. Returning customer and I will continue to be so.”

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Posted 5 years ago

“The chlorine water filter is simple and easy to use and very functional. Arrived quickly.”

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Posted 5 years ago

“Required a motor to drive the small conveyor mat in the filter box. Oase aquamax system. The motor fitting had been updated since my original purchase but staff was aware of this and gave me the correct advice and supplied the correct part. Delivery was prompt and the motor fit, worked, and pleased me and the koi no end. Thanks all. Take care and keep well.”

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Posted 5 years ago

“Hi Great knowledge and advice, great service, parts arrived very quickly. I would highly recommend Water Garden”

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Posted 5 years ago

“Very good food koi just lap it up. Water garden is now my number one for professional advice. Derek”

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Posted 5 years ago

“Been running a week or so now ,water so much clearer ,unbelievable.”

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Posted 5 years ago

“Delivery was extremely fast in this pandemic. Part missing but sorted very professionally and quickly. They contacted me within minutes of email. Spoke and laughed with Andy and correct part received within 2 days...would highly recommend”

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Posted 5 years ago

“Excellent pond hose. Just the job. Prompt delivery, thank you.”

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Posted 5 years ago

“My lovely water feature is again Gracing my garden thanks the swift response in providing the replacement transformer”

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Posted 5 years ago

“Excellent products & great service.”

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Posted 5 years ago

“My fish love this food. Water garden are great. They deal with my request promptly, the price is superb compared to other outlets whose prices for the same product are so inflated. Smooth transaction with Water Garden every time. Well done!”

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Posted 5 years ago

“thank you so much for the pond liner you made to our specifications. It did not take long to fit and fits perfectly and is doing well. would defiantly recommend your company. My thanks again, Lesley Emmett”

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Posted 5 years ago

“Prompt service and great products”

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Posted 5 years ago

“Great service as usual”

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Posted 5 years ago

“My order arrived quickly and was exactly what I needed.”

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Posted 5 years ago

“Good website, prompt service with a well packed delivery.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews