Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Very efficient transaction, Item ordered on a Saturday and delivered on a Tuesday. A very competative price and no extra charge for postage. Would recommend this company. This is how to attract customers!”

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Posted 12 years ago

“Very helpful, excellent service and delivery to match, I could not fault anything.”

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Posted 12 years ago

“Quick delivery , good prices, excellent service on querys ete.”

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Posted 12 years ago

“Helpful website, all the bits you need to do a great job. Water feature now running perfectly.”

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Posted 12 years ago

“First time customer therefore difficult to comment. However transaction very satisfactory - no complaints”

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Posted 12 years ago

“Needing a spare part for our pond filter I contacted three possible suppliers, one didn't bother to reply, one just said they had it in stock but no details but the Water Garden told me exactly what I needed to know, the price and details of delivery. It was ordered and delivered within 24 hours!! Friendly, helpful e-mails and although this was the first time I had contacted and purchased from the Water Garden it will not be my last and I recommend them 100% to anybody.”

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Posted 12 years ago

“Very good company, very fast on delivery and price, will use them again.”

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Posted 12 years ago

“very quickdelivery with requested information on the carrier; pump delivered on time. Very good service, will recommend to friends .”

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Posted 12 years ago

“very helpful staff, super quick dispatch of items”

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Posted 12 years ago

“I am a contractor who works in the pond and fish industry and I have been using Water Garden for many years for all my clients pond pumps and filtration requirements. Not only is the Oase equipment excellent but the service at Water Garden is also excellent www.burley-aquatic.com”

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Posted 12 years ago

“genuinely helpful and professional I'd have no quams in using Water Graden again should the need arise”

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Posted 12 years ago

“Helpful, pump arrived promptly cj”

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Posted 12 years ago

“Very helpful and knowledgable staff. Efficient and easy to buy what you need.”

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Posted 12 years ago

“Prompt response to email information requests. Delivery of ordered goods arrived on date as promised.”

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Posted 12 years ago

“Actual delivery delayed by me, the customer, because fountain lights had to be ordered from Germany. Total delivery by Managing Director the day after. After sales service also very good and happy with the fountain.”

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Posted 12 years ago

“When i spoke to them they were most helpful, will be doing more business with them, also they knew there product, so much so i had bought a pump from another shop, which served many years but i had purchased the wrong pump for the job it was purchased for.”

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Posted 12 years ago

“Good quick service reasonable cost and pleased with the product :)”

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Posted 12 years ago

“As I have no experience I found planting depths difficult, also lilly did it need compost? I appreciate this may be stupid but as I said I have NO experience in this field..”

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Posted 12 years ago

“Customers service was very good. Staff were knowledgeable and took the time to explain how best to proceed. Our order was completed successfully and arrived on time.”

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Posted 12 years ago

“excellent service. went the extra mile, thank you.”

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Posted 12 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews