Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“The people at water garden where very helpful there Was a slight hiccup with my order but they sorted it out straight away no issues at all very pleased Mr s rusling”

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Posted 12 years ago

“Hard to find their shop (not clearly marked, on a little industrial estate back and beyond - thank heavens for SatNav) but v helpful staff, gave me a discount without even asking, lots of guidance (I'm new to ponds), as to how best to use the patch kit, my pond now fills as much as I want. Even though it was less than 10C outside when I did it (as the pack recommends). And they either have or can help with every aspect I can think of, recommend contractors if you can't do it yourself, etc.”

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Posted 12 years ago

“very excellent service i will certainly use again”

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Posted 12 years ago

“Good product excellent and helpful service will use you again for pond products Thanks”

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Posted 12 years ago

“Excellent service , good technical knowledge, Fred Cucchi-Burgh Properties Limited”

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Posted 12 years ago

“Excellent service delivered really prompt & love the two oil burners ordered. Have not tried yet as they are a present for my son for christmas. Will use this site again.”

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Posted 12 years ago

“Excellent website Easy , fast delivery Thank you”

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Posted 12 years ago

“First class service and products. The on line chat service is excellent and helped me to find two replacement items for a discontinued product. The staff could not have been more helpful.”

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Posted 12 years ago

“Gret, fast service, just what was required”

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Posted 12 years ago

“Excellent service. I was impressed at the help and advice that I was given by Water Garden staff. Along with a prompt delivery of the goods ordered I could not fault my transaction. Thank you very much. Terry Walker”

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Posted 12 years ago

“disapointed with product and not gift wrapped”

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Posted 12 years ago

“Wanting a pond with a fountain and not knowing too much about fountains, Andy has in very helpful detail talked me through what I needed via the website. If any guidance is needed with regard to a fountain for your pond do call for help and advise if it is needed. Thank you for mine!”

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Posted 12 years ago

“I don't know anything about fish or ponds and am very grateful for the patient and sound advice that I got from water-garden. They suggested a filer product for my pond which is a great piece of kit that has completely sorted out the water quality. Very good, friendly, advice. Highly recommended. Martin”

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Posted 12 years ago

“Bought an OASE pressurised system with Oxy-Tex set. Lots of help deciding which sytem to buy...very good staff and always on hand for any advice needed...will go back again Keith”

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Posted 12 years ago

“Very helpful when I placed my order and extremely fast delivery.Goods as described.”

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Posted 12 years ago

“The water pump I ordered was delivered within the allotted time It was easy to install and works perfectly”

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Posted 12 years ago

“Genuine experts, with an evident commitment to and enthusiasm for their work. I shall certainly use them again, and would not hesitate to recommend the company to others.”

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Posted 12 years ago

“I have been a customer for some time. I rang for some advice and got a great deal of help from one of your staff. Many thanks. Mike King.”

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Posted 12 years ago

“Excellent service & advice. Questions promply answered & goods despatched very quickly. Would use again without hesitation. Thank you!”

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Posted 12 years ago

“Best at what they do, the boss man is always there to give you tips! Great on time delivery!”

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Posted 12 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews