Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Really helpful, yet to put the pump etc in but service was top rate and its seems, we have a good warranty and back up from Water Garden, so that's really reassuring.”

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Posted 5 years ago

“We were very happy with the advice and purchase of the pump for our water feature. It is perfect and it looks exactly like you said it would. Thank you.”

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Posted 5 years ago

“After my pool pump stopped working I contacted water garden and the man Ithink his name was Andy was very helpful and as a result the pump restarted and is still operating. But I still decided to purchase another pump because I was impressed with him and also an insurance for the future ,I thank you all again and I received the new pump next morning”

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Posted 5 years ago

“Excellent service in an emergency and under lockdown. Many thanks for your prompt assistance.”

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Posted 5 years ago

“Iv been supplied the wrong gear twice snd had no response from emails very disappointed”

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Posted 5 years ago

Hi Dean, The threaded fittings ordered are incompatible with your pool pump as your connection collar is missing the union piece, which means that standard BSP threaded components will not fit unless your union connection issue is resolved first. We emailed and have tried several times to call and discuss in detail but to no avail to date I’m afraid. Please contact us to discuss. Best Regards - Andy @ Water Garden Ltd.

Posted 5 years ago

“Needed a pump quickly and was asvised to go Water Garden. They are so very helpful and happy to answer any question. I will be using them in the future for all my pond stuff.”

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Posted 5 years ago

“We received our liner just yesterday and deployed it today. We have begun the process of filling and expect to test the pump (for waterfall) later next week). All seems to be working to schedule thanks.”

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Posted 5 years ago

“Very helpful and knowledgeable. Prompt delivery.”

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Posted 5 years ago

“Excellent service and the is fish food is good the fish love it”

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Posted 5 years ago

“Heavy duty hose was exactly as described. strong and no leaks so far”

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Posted 5 years ago

“Great product - great price and a very fast delivery. I popped it in the pond straight away. It's doing a great job, even the fish are enjoying their new fountain. Love it! Thank you👍”

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Posted 5 years ago

“The fountain was very expensive to buy and I didn’t get a huge amount of help when I rang up for advice, but the service was very efficient even through lockdown and the product works well, so far!”

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Posted 5 years ago

“1st class service placed my order Monday afternoon received my order Tuesday morning brill”

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Posted 5 years ago

“Equipment working very well. Water has cleared quickly and fish appreciate all the additional oxygen and are leaping around like dolphins! Jack provided sound, friendly advice. Thank you”

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Posted 5 years ago

“Having dealt with Water-Garden for 12 years now, their service is always exceptional! Lots of advice and swift delivery of orders to here in Guernsey, Channel Islands.”

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Posted 5 years ago

“Used this company a few times and always good on delivery and price matching”

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Posted 5 years ago

“Good quality hose and speedy despatch”

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Posted 5 years ago

“I am very pleased with the product and service, thankyou.”

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Posted 5 years ago

“Must say delivery is amazing. This is why we chose to buy from water garden knowing we would get what we needed fast and secure.”

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Posted 5 years ago

“Polite speedy service. Definitely be using them again”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews