Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“What wonderful and helpful staffGreat knowledge and expertise I have bought items from them over the last 5 years and would recommend them to all”

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Posted 5 years ago

“So far so good lot better than the pressure one I had before fingers crossed steve 👍”

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Posted 5 years ago

“good quality, helpful advice and quickly sent thank you”

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Posted 5 years ago

“Excellent service,really helpful when I phoned for advice.quick delivery”

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Posted 5 years ago

“Excellent help in selecting what product was best suited for my Job ...Keep up the good work”

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Posted 5 years ago

“Exellent product and servive. Thank you. Andrew”

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Posted 5 years ago

“Brilliant service, didn't have one item I ordered but let me know quickly and offered a suitable replacement which was cheaper as well. Refund for the difference processed and received fast. Definitely recommend”

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Posted 5 years ago

“Excellent service as usual. Thank yo.”

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Posted 5 years ago

“Fabulous service and products”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent product. Easy to fit. Great customer service as I had to change the product at short notice. All handled seamlessly with next day delivery.”

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Posted 5 years ago

“I was delighted that the water pump I ordered came so quickly but being an O.A.P. was very disappointed that it came without a plug!”

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Posted 5 years ago

Hi Valerie, No electrical pond equipment should be supplied with plugs fitted. Pumps, UVs, Filters etc should be hard-wired into an earth leakage circuit breaker whereas a moulded plug might mislead the consumer into fitting the device onto a standard socket on the ring main, which is potentially very dangerous. If in any doubt, ALWAYS consult a qualified electrician. Many Thanks, Andy @ Water Garden Ltd.

Posted 5 years ago

“Very prompt service, and good advise given when I asked some questions about the various alternatives for my purchase thank you jack”

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Posted 5 years ago

“Net works very well. mesh is small enough to catch all of the floating duck weed. Very pleased.”

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Posted 5 years ago

“Quick and efficient service. Product excellent”

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Posted 5 years ago

“Service and products all excellent. We would highly recommend using ‘Water Garden’. We will definitely be purchasing from them again.”

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Posted 5 years ago

“Very satisfied, staff very helpful”

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Posted 5 years ago

“Excellent service and prompt delivery.”

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Posted 5 years ago

“The OASE Aqua max premium 6000 I purchased from Water Garden is a really well made piece of equipment that I am delighted with. The flow rate is consistent indicating to me that as the documentation says can deal with debris easily. The pond pipe I brought is of high quality as well, I can say that I am totally satisfied The delivery was incredibly quick to boot.”

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Posted 5 years ago

“Very helpful and informative regarding water pumps in general and my need specifically. Will be happy to revisit in the future.”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews