Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,935 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks to both Andy and Steve, in particular to Andy for diagnosing the problem with our top pond! Although the two filters cost us 'an arm and a leg' it has proved worthwhile. The top pool has taken longer to clear of blanket weed, but that was to be expected given the problems we had. We have never seen the pool look so good.”

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Posted 16 years ago

“Brilliant - that was all very nicely done. A pleasure doing business with you. Will expect delivery tomorrow. Thanks again.”

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Posted 16 years ago

“I just wanted to thank you both for the kind of service that has been forgotten now adays. Andy could not have done more. The girls were great also. Rest assured I will spread the word far and wide. If I need anything else, we will talk again.”

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Posted 16 years ago

“Thanks for your as usual excellent service.”

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Posted 16 years ago

“Just wanted to thank all of you guys for the excellent service you provided with regard to helping me get the mister fixed. I really appreciate it very much. Thanks again!”

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Posted 16 years ago

“Thanks very much for all your help and excellent service. I understand I won't get a new guarantee for this new pump but I assume it will be covered by what is left of the old guarantee? it was a 5 year extended guarantee wasn't it on the pump?”

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Posted 17 years ago

“Please give my thanks to Andy for his phone call and invaluable advice.I have purchased his recommendations and look forward to recieving in due course. Very professional, many thanks.”

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Posted 17 years ago

“very impressed with the quality of products I received..will buy again.thanks”

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Posted 17 years ago

“Thank you - safely received first thing this morning. Grateful for such excellent service.”

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Posted 17 years ago

“SPEED EFFICENCY This is just to say thankyou, i ordered a set of biotech sponges on the 16thand they arrived on the 19th just with standard delivery great service. Toomany people complain about anything and not enough say THANKYOU”

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Posted 17 years ago

“Just to say thank you for your help with the lights that I purchased from you recently. They worked out really great.Your advise was spot on.Thanks again.”

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Posted 17 years ago

“just had our order delivered and wanted to say what good quality and we are really pleased with our lamp.Excellent. Only problem is that I now have to convince my husband we need more!”

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Posted 17 years ago

“Many thanks for your help with my Oase pump. I took your advice of using a descaler - but still could not get the blades moving. I then spoke to Peter at Oase - who was also helpful. After one last try I finally managed to loosen it - and now the pump is working and my fish are happy....and I didn't have to buy a new one - just yet. So THANKS to all.”

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Posted 17 years ago

“Just to let you know that my initial results on the performance of the viresco was premature as in hindsight I didnt give it enough time to work.Now its been 7 weeks since I put the vireco into the pond and Ive got to say that there has been a significant improvement to the water conditions as the blanket weed has significantly reduced.What this means to me is that filter cleaning has become rare as there is no buildup in my filter raising the water level which was a regular occurance before application,and the pump when cleaning has only sludge in the basket and very little algae. Whilst there is still some blanket weed present in the pond there is nowhere nearas much as before as the majority of the pond bottom is mostly clear of it otherthan a few furry pockets which can easily be taken up with little effort with my pond net.Also I've noticed around the waters edge is becoming free of it as well. So all in all I'm now very pleased with the result as it obviously works and makes life a lot easier.Many thanks Reiss.”

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Posted 17 years ago

“Many thanks for this ,and for your advice on previous occasions. My landscape contractor is back from holiday at end of month so we'll be in touch early August.I'll make sure I pass your company details on to other designers/contractors as great source for all things watery,plus excellent source of advice.”

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Posted 17 years ago

“hi,thanks very much for your expert advise,you were right,gave the pump agood descaling and its been running perfectly ever since(thank god)so thanks again and if i ever need any supplies i wouldnt even think about tryinganywhere but yourself, kind regards”

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Posted 17 years ago

“I've been on holiday for 2 weeks. On my return the replacement pump was there waiting for me so many thanks for a very efficient and professional service from you.I will certainly be ordering from the Water Garden again.”

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Posted 17 years ago

“I just came back from holland this weekend after having installed my work at an exhibition Arnhem Mode Biennale.i am sending you the photo of the installation' Water Dress'It came out very well.i thank you again for your advices and help .”

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Posted 17 years ago

“acknowledged with thanks.Terrific customer service. Many thanks for sending it on so swiftly and for leaving it whole which gives extra options for position etc.I hope I don't have to trouble you again.J.B.”

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Posted 17 years ago

“THANK YOU FOR MY ORDER I AM DELIGHTED WITH MY OCEAN MIST YOUR SERVICE IS THE BEST I HAVE HAD FOR A LONG TIME”

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Posted 17 years ago

Water Garden Ltd is rated 4.9 based on 1,935 reviews