Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hi,thanks very much for your expert advise,you were right,gave the pump agood descaling and its been running perfectly ever since(thank god)so thanks again and if i ever need any supplies i wouldnt even think about tryinganywhere but yourself, kind regards”

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Posted 16 years ago

“I've been on holiday for 2 weeks. On my return the replacement pump was there waiting for me so many thanks for a very efficient and professional service from you.I will certainly be ordering from the Water Garden again.”

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Posted 16 years ago

“I just came back from holland this weekend after having installed my work at an exhibition Arnhem Mode Biennale.i am sending you the photo of the installation' Water Dress'It came out very well.i thank you again for your advices and help .”

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Posted 16 years ago

“acknowledged with thanks.Terrific customer service. Many thanks for sending it on so swiftly and for leaving it whole which gives extra options for position etc.I hope I don't have to trouble you again.J.B.”

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Posted 16 years ago

“THANK YOU FOR MY ORDER I AM DELIGHTED WITH MY OCEAN MIST YOUR SERVICE IS THE BEST I HAVE HAD FOR A LONG TIME”

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Posted 16 years ago

“Would just like to say thank you for the service. It was efficient and well organized.Would recommend your company to anybody.Once again thank you.”

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Posted 16 years ago

“Thanks Julie. I am sure I will be back for more bits and pieces thanks to your excellent service.”

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Posted 16 years ago

“Thank you to you and your staff for their professional service that they gave when I purchased a Oase pump and filter set from you and the way that they dealt with my order and explained the reason behind everything. Again many thanks”

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Posted 16 years ago

“I write somewhat belatedly to thank you for the really good service that you extended to me when I had a problem with my filter.This occurred last year, and you kindly sent a replacement boxed filter, but to my shame I did not open the package until this week when my electrician and I installed the new equipment ? I had left your package unopened over all of the winter period,awaiting installation.It was only when I opened the box that I saw that you had very kindly replaced every single item,even including new batteries for the remote control.I feel that is service of the very highest, and write to record my appreciation and thanks.”

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Posted 16 years ago

“Just wanted to say many thanks for a very prompt delivery and thanks for helping me with my pond paint question, your service is fantastic Thanks Again,”

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Posted 17 years ago

“Thanks for your service and great advice. You have saved the day after one of your competitors badly let us down, by selling items they didn't have in stock.”

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Posted 17 years ago

“We have to thank you so much for all your help with the Locarno Blue.It arrived in time for the birthday and it was a complete success!We hope to do business again with you in the future, and we will gladly recommend you to everyone we know.”

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Posted 17 years ago

“Many Thanks,once again, excellent service from a very professional outfit.Thank you”

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Posted 17 years ago

“Just to say, the missing plate for the Niagra arrived today, plus fixing screws,as promised. Thanks very much for your prompt attention to this little detail.the wavy mirrored wall looks as beautiful as we'd imagined”

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Posted 18 years ago

“The water feature is now installed and fully working - it looks fabulous and we are very pleased with it. Our thanks to you in particular for your support and technical advice during our selection process.Delivery was surprisingly swift.The electrics went in without hitch and everything worked first time!The Blagdon wireless switch is a triumph - it makes the installation process simple.You have control flexibility from everywhere in and around the house - no need to go out in the cold or get wet ! Cannot praise the whole Water Garden operation highly enough, we will recommend to all our friends.(When they see our feature we are sure it will lead to a lot of interest).Thank you again.”

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Posted 18 years ago

“Thank you very much for your prompt and friendly replacement of the Filtral 5000 damaged in transit. I have sent the other unit back via the courier. I have as you know only just begun buying pond products from yourselves, and have found your willingness to help and professionalism outstanding. I look forward to making many more purchases! Thank you very much for your prompt and friendly replacement of the Filtral 5000 damaged in transit. I have sent the other unit back via the courier. I have as you know only just begun buying pond products from yourselves, and have found your willingness to help and professionalism outstanding. I look forward to making many more purchases!”

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Posted 18 years ago

“Arrived today as promised -I think the parts will do the job!!Many thanks to Andy for taking the time to explain everything Just need some warm weather in which to tackle the job!!”

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Posted 18 years ago

“Great service! Thanks”

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Posted 18 years ago

“I just thought I'd drop you a little note, to say "Thank You". The order arrived on friday. The service has been great.”

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Posted 18 years ago

“The hoses I ordered arrived this morning. I would like to express my appreciation to yourself and Julie (who kept me updated on delivery times) and say I thought the service you provide is excellent and would have no hesitation in recommending your company.”

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Posted 18 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews