Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advice about their products. Also very fast delivery, would definitely recommend.”

Helpful Report

Posted 7 years ago

“I ordered what they recommended to repair the circulation system of our pond. I ordered in the afternoon and it was delivered by 9.00am the next day. It was fitted by 11.00am because everything worked as they said it would. These people are first class. I have dealt with them twice before and they were equally impressive.”

Helpful Report

Posted 7 years ago

“Absolutely brilliant”

Helpful Report

Posted 7 years ago

“Excellent advice and service from Jack. The stuff I bought wasn't cheap but it's German so there you go. It is to the expected standard and is good value. My garden waterfall and lights look fantastic!”

Helpful Report

Posted 7 years ago

“Good to know there is someone out thier to help with parts for drum systems, pond all up and running again, thanks. Ps I did complain to the oaase reb about the price of some of thier parts. Regards Tom”

Helpful Report

Posted 7 years ago

“The service provided has been amazing! Helpful on the ‘phone and my purchase arrived within 24 hours, quite wonderful.”

Helpful Report

Posted 7 years ago

“Good communication good service great customer service”

Helpful Report

Posted 7 years ago

“Hi was very happy with my recent purchase and had great customer service”

Helpful Report

Posted 7 years ago

“very good professional service.”

Helpful Report

Posted 7 years ago

“Impressed with the Very fast and efficient service . Booked late afternoon and arrived the next day . Brilliant !”

Helpful Report

Posted 7 years ago

“great communications with excellent well informed staff able to answer all my questions and the Oase is a great product and did exactly what i wanted it to”

Helpful Report

Posted 7 years ago

“Excellent knowledge of the pump that I needed.”

Helpful Report

Posted 7 years ago

“We at Wiltshire Wildlife Trust Wild Landscapes project used Water Garden for the pump, hose and electrics on a recent pond installation project. Delivery was swift and problem free. The products were well priced and excellent for our application, plus we also received help and advice over the phone. Will definitely use again on our next project. Thanks.”

Helpful Report

Posted 7 years ago

“Prompt delivery of Oase waterbutt pump. Works well in greenhouse and compatable with Hozelock fittings. Replaced H'lock pump which had conked out after 3 yrs light use.”

Helpful Report

Posted 7 years ago

“Extremely helpful efficient team. Technically competent. Easy to contact. Quality products”

Helpful Report

Posted 7 years ago

“Very pleased with the very prompt service from this company. Pond Filtral working well and I managed to replace the uv bulb after three years of constant use without any problems.”

Helpful Report

Posted 7 years ago

“A very helpful company. The pump I ordered had been updated and although the new model was more expensive I was offered it at the same price of the original!”

Helpful Report

Posted 7 years ago

“I bought a butyl pond liner and underlay; they arrived very quickly and are strong and good quality products”

Helpful Report

Posted 7 years ago

“The pump that I recently purchased this very good . The flow of water is great”

Helpful Report

Posted 7 years ago

“This pump is perfect for my pond. Pumping with a head of 2 metres and over 20 metres up to a stream header. Nice flow down the stream and back to pond. Not bad for a 12 volt 100 watt pump. The next stage will be to connect to a 150 watt solar system.”

Helpful Report

Posted 7 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews