Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,900 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Not set it up as yet waiting for spring”

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Posted 7 years ago

“Excellent product so far. If stands the test of time then very good value for money.”

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Posted 7 years ago

“No issues does what it says on tin”

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Posted 7 years ago

“a good company to deal with”

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Posted 7 years ago

“Very pleased, product & service could not be better.”

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Posted 7 years ago

“Excellent service from Water Garden. Haven't actually used the filters yet but this is the second set of new filters we have had and I'm sure they will be just as good as the first set.”

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Posted 7 years ago

“I had a platic water regulater for my pond, but when it needed adjusting the handle just snapped off. I needed to replace it, but didnt want the sa e again, I spoke to customer service at Water-garden and they advised me well to get this metal valve and which fittings to get. Very pleased with the advice and the products, now all is working well in my pond”

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Posted 7 years ago

“Chosen for the price and quick delivery. Everything worked out perfectly. From this experience I will continue to use Water Garden.”

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Posted 7 years ago

“Don't have pump in the pond. I always remove it during Winter and install Aerators,but rest assured I'm happy with the service from Water Garden. Again,Manyy Thanks.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Good product, good service , however , when searching the internet for some installation help I came across the same product from several suppliers for £200 less. My fault, I should have searched before I purchased”

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Posted 7 years ago

Hi Tony, Whilst there are a few companies selling this specific water feature for less, i'm informed by the manufacturer that these companies have never stocked the item and have never adjusted prices to compensate for the newly developed product versions. We stock the most up-to-date versions of all equipment and remain highly competitive, based on the most current products released from our suppliers. Best Regards. Andy @ Water Garden Ltd.

Posted 7 years ago

“We bought the 300mm Stainless Steel Water Blade and all the relevant kit to go with it. Every item is is of excellent quality, our builder was impressed too! It was delivered very quickly and packaged very carefully. Although our property is over 200 years old, the contemporary blade has been put into a new low wall of old stone and bricks under a beech hedge. It looks discreet but fantastic with a lovely sound of flowing water. Building work is still in progress, but we intend to have stone around it with ferns growing. Absolutely delighted and would highly recommend to use this company Water Garden.”

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Posted 7 years ago

“Couldn’t have a more helpful salesman. Jack listened to what I needed and resolved my problem. He didn’t just try to sell me the most expensive pump. I am very happy with my purchase.”

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Posted 7 years ago

“Quick delivery of my pond pump and good after-sales response when I had a question. Completely satisfied.”

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Posted 7 years ago

“There is no doubt that the Bio Tec ScreenMatic is the most efficient and easy to maintain pond water filtering system that I have purchased to date. I am more than happy to recommend it. There are useful instructional videos on U Tube.”

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Posted 7 years ago

“Great customer service by friendly knowledgeable staff”

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Posted 7 years ago

“Very helpful advice and received necessary spare parts within a few days. Excellent service.”

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Posted 7 years ago

“Excellent service spoke to Andy about what I needed and he put me right thank you Andy the pumps in situe again thank you I will shop with you again ordered one day it was here the next”

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Posted 7 years ago

“my 2nd aperatus in 10. years works wonders”

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Posted 7 years ago

“Delivery times kept to..”

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Posted 7 years ago

Water Garden Ltd is rated 4.9 based on 1,900 reviews