Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,899 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Advice for my pump over the phone excellent. Delivered next day. Pump is perfect for our needs, thanks for helping us choose the right one.”

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Posted 5 years ago

“The goods are still sitting on my desk! Unfortunately the new pond pump still has not arrived!! Therefore I regret that I have so far been unable to make use of it.”

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Posted 5 years ago

“Absolutely brilliant service, phoned one day and received personal advice and the delivery the very next day! Quality product delighted”

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Posted 5 years ago

“Outstanding support and advice on the phone from Andy at Water Garden. Helped with advice and suggestions on which products and why they the best solution.”

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Posted 5 years ago

“Superb service. for the guys Even arrived next day delivery and I had not paid for that service. I changed the water in my feature and put in the required does. 24 hours later it has killed all the algae and I have had clear clean water, even in direct sunlight. Top notch, I shall be back here when I need any Water Supplier equipment”

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Posted 5 years ago

“Really good service.”

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Posted 5 years ago

“Easy to order, very good value and excellent delivery service (considering so many companies are using Coronavirus as an excuse for long delivery leadtimes). I am impressed!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Happy with my purchase! Water Garden.co.uk are excellent, genuine Oase products, spares & excellent customer support with exceptional fast delivery. Thanks “Water Garden.co.uk” my Koi and Orfe 🐟 are happy, I will definitely order from you again. ⭐️⭐️⭐️⭐️⭐️👍🏻”

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Posted 5 years ago

“Perfect service, product top quality. Pond is now clear and much more interesting.”

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Posted 5 years ago

“Both products we bought were as described on the website & were delivered within a few days of ordering. I cannot fault the service we had”

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Posted 5 years ago

“Two orders both arrived within a couple of days and in perfect order. Great service and thanks.”

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Posted 5 years ago

“Water Garden is an excellent company. Received the Pond Liner Puncture Repair Kit quickly and its of good quality and would highly recommend it.”

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Posted 5 years ago

“Great and fast services.”

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Posted 5 years ago

“The bulbs were the ones that I required for my pond. They arrived very quickly after I had ordered them and were well packaged up so no damage in transit. They are clear bulbs and not blue as shown. I checked to make sure before I ordered them.”

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Posted 5 years ago

“Great customer service. Which always leads me to placing my orders with them. On a recent purchase, sadly it was damaged in transit, even though in was clearly marked as fragile. This is not a fault of water garden, who were fantastic about it and sorted a replacement.”

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Posted 5 years ago

“Pump came promptly and well packaged. It does exactly what it says on the box! Fish are happy again Thanks water garden”

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Posted 5 years ago

“I have some splendid pictures. I may have got the capacity of the reservoir tank too low but otherwise all works well”

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Posted 5 years ago

“My query was answered immediately and I ordered a spare part on the basis of the answer. It was delivered very promptly and is now installed and working well.”

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Posted 5 years ago

“Very helpful staff and everything delivered as promised. The pond is now much clearer and happy fish. Thank you all Sandra”

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Posted 5 years ago

Water Garden Ltd is rated 4.9 based on 1,899 reviews