Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“I received first class advice and service from the Water Garden, I easily found the part I needed on their website (other sites had been hard to navigate and did not have the spares I wanted). When I Phoned to order the part (a UV ballast for an Oase filter) the man I spoke to was very knowledgeable and told me to check a few things before ordering a expensive item. After checking I ordered the part it arrived next day, a week later I have clear water again.”

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Posted 4 years ago

“My OASE pump was delivered promptly and is now performing very well. Very efficient service from the team at Water Garden.”

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Posted 4 years ago

“Excellent product with good delivery, thank you.”

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Posted 4 years ago

“Hi, the product arrived as per the order. It was in great condition. We now have this fountain proudly in place on our golf course. Thank you, it's great”

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Posted 4 years ago

“Not only able to to sort out exactly what I needed, but gave me so much advice and encouragement ……cannot recommend this site more highly.......10 stars!”

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Posted 4 years ago

“This is the first time I've built a pond ,been told these products are the best ,I've now fitted them and I can see why their wonderful.”

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Posted 4 years ago

“The advice and help was very good and helpful. However, you sent the pipes and nothing to connect them or advice on how to sort it. That knocks the review down I'm afraid”

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Posted 4 years ago

“Product direct replacement due to sheering off of plastic handle..new one made of same materials and very stiff for a switch mechanism ..but no others available as far as I can see..so fingers crossed history does not repeat itself.I lubricated parts best I could to hopefully help.”

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Posted 4 years ago

“Good quality light and switch, delivered quickly. Would recommend”

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Posted 4 years ago

“The service and the products were great, although the flow restrictor was VERY difficult to get into Heavy duty hose. The execution however was sadly lacking and ongoing so hopefully the out come will be at least 90% successful. Will never by pass Water Garden in future. Many Thanks Bryan Wrightson”

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Posted 4 years ago

“I would like to thank you for your quick response to my order. Also for letting me know about the pump I ordered was out of stock. You said you could upgrade at no extra cost to me. Very pleased with the item. Thank you again.”

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Posted 4 years ago

“The tubing you supplied takes grey water from rainwater buts via a hand bilge pump up to the first floor toilet cistern. Every time we flush the loo we go out into the garden and pump the handle for 45 seconds to refill the cistern. Because the tubing is black algae doesn’t grow in it in summer and block the piping. Thanks.”

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Posted 4 years ago

“Well packaged and dispatched in two days .Pondovac is just what was needed and advice over the telephone was spot on. Thank youn”

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Posted 4 years ago

“Very efficient service and sorted out a problem - caused by a supplier - promptly.”

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Posted 4 years ago

“No issues; order arrived on time and the pond vac performed perfectly”

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Posted 4 years ago

“Fast delivery, goods were well packed, and quality products.”

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Posted 4 years ago

“Bought to replace a cheaper length of corrugated hose that had gone brittle. A much better option.”

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Posted 4 years ago

“Good customer service , prompt reply, thanks”

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Posted 4 years ago

“Excellent service and advice. Order was dispatched same day and arrived following day. Highly recommended”

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Posted 4 years ago

“Great website and plenty of product information online. Purchase process smooth and delivery as stated. Satisfied return customer”

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Posted 4 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews