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Water Garden Reviews

4.9 Rating 1,760 Reviews

96 %

of reviewers recommend Water Garden

Company Reviews

Product Reviews

4.9

Based on 1,760 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Water Garden Reviews

Water Garden 5 star review on 10th August 2023

Water Garden 5 star review on 3rd July 2023

Water Garden 5 star review on 4th May 2023

Stephen John Joyce

Water Garden 5 star review on 16th September 2022

Water Garden 5 star review on 13th September 2022

Water Garden 5 star review on 13th September 2022

Water Garden 5 star review on 13th September 2022

32

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Company is filled with knowledgeable salespeople. If you don't know what it is you want/need, they do. I have dealt with them for many years, always satisfactorily. They send what you need and it arrives when expected and in all my dealings with them everything they have supplied is exactly as stated and works perfectly. Highly recommended.”

Posted 1 year ago

“Excellent service from knowledgeable staff who spent a long time over chat to make sure I was happy with my selection and had all I needed in one go. Could not have hoped for a better experience.”

Water Garden 5 star review on 17th August 2022

Posted 1 year ago

“The parts supplied (New ballast) are now fitted and ive a running UV system again, your communication was excellent and you kept me informed of my order progress.”

Posted 1 year ago

“Fast efficient service. Product has been excellent. Cleared swimming pond base quickly. Very pleased.”

Posted 1 year ago

“Disappointed. The motor doesn't fit the reservoir and we are having a lot of difficulty in establishing a regular flow of water meaning it isn't always landing on the splash mat. The consequence is that the reservoir is running out of water within about 10 minutes.”

Posted 1 year ago

“The part for my pump arrived incredibly quickly, less than 24 hours. Worked brilliantly and very well packed. Excellent all round.”

Posted 1 year ago

“Jack, Is very helpful and good advice over the phone. Brought from a Oase Aquamax eco 20,000 pump . 5 Star ⭐️ ⭐️⭐️⭐️⭐️”

Posted 1 year ago

“Thank you for the speedy delivery as always. Just a note I’ve used this extension cable with my oase lunaqua3 led pond lights and works fine. The connector nut does not fit/seal as good as an oase one but all good as oase don’t appear to offer an equivalent extension cable”

Posted 1 year ago

“I ordered a 2" hose tail to link my ball valve (also purchased through water garden; great product by the way) to my 2" hose pipe. Worked a treat! The online support was also spot on, very responsive and really did make the difference in helping me choose water garden over other suppliers. Thank you.”

Posted 1 year ago

“Very helpful staff purchase arrived promptly very satisfied”

Posted 1 year ago

“Really helpful advice from James on webchat about how to size the pump. Place the order on a Sunday, arrived on the next Tuesday and all working again! Perfect”

Posted 1 year ago

“Placed an order with water-garden.co.uk, and have heard absolutely nothing back. Tried contacting them using the various comms channels on their website, and still no response. Very quick to take the money, but absolute silence since then. Extremely disappointed.”

Posted 1 year ago

“Very knowledgeable and honest people and readily available to offer advice. They helped me with everything I needed to make my first water feature. Order was delivered promptly and the wife is extremely pleased with the outcome! Would recommend any day of the week.”

Posted 1 year ago

“I ordered a water pump,it arrived well packed and in quick time. Very good service.”

Posted 1 year ago

“Very happy with product”

Posted 1 year ago

“Excellent service all round”

Posted 1 year ago

“Great service. Urgently needed an areator - ordered Friday afternoon got Saturday morning.”

Posted 1 year ago

“Excellent company to deal with. Helpful to talk to. Quick to deliver.”

Posted 1 year ago

“Excellent small local company, always a pleasure to deal with them. I've bought four different pumps there in the past couple of years, two recent ones being floating fountains to improve aeration in the hot weather and they do the job very well. Jack's cheery service and wide knowledge make it a good experience.”

Posted 1 year ago

“Had the exact item I needed and received it the very next day. Couldn't be happier.”

Posted 1 year ago

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Water Garden is rated 4.9 based on 1,760 reviews