Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,898 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Good deliovery on time.”

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Posted 1 year ago

“After winter storage, my fountain failed to work. Discussed with Water Garden and sent fountain pump back for checking. Problem was a broken impeller which was replaced and pump returned to me very quickly. Friendly, efficient people to deal with and I'm again enjoying a superb fountain in my garden pond. Would recommend this company.”

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Posted 1 year ago

“Excellent service thank you.”

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Posted 1 year ago

“Really great company. Delivered on time. Easy to assemble.”

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Posted 1 year ago

“prompt service and delivery. A much better hose, than the previous "garden centre" type”

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Posted 1 year ago

“Great product . Super fast delivery💨💨💨 thank you”

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Posted 1 year ago

“Excellent product, just right for the job. Very easy ordering process and delivery. Top notch 👌”

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Posted 1 year ago

“Excellent service from Water Garden. The couriers failed to deliver twice, so the Water Garden sent out a replacement by a different courier the next day. I can't praise them enough”

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Posted 1 year ago

“Items as described”

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Posted 1 year ago

“This pump is excellent quality and I cannot thank water garden enough for their professional service. It came quickly and was easy to install. I recommend this product and water garden site”

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Posted 1 year ago

“Great team very helpful and great knowledge and the product works as they said it should so far so good Thanks Paul”

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Posted 1 year ago

“Excellent service. Our water feature pump stopped working so I phoned Water Garden later morning for a replacement and it arrived 10.00 a.m. the next day.”

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Posted 1 year ago

“Great product, simple and easy to use web site”

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Posted 1 year ago

“first class service, yes it did meet my expectations”

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Posted 2 years ago

“Speedy next day delivery, web site has a large selection of pumps filters and accessories, also spare parts, I am a returning customer and shop here again in the future”

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Posted 2 years ago

“War begeistert vom Service. Super freundlich. Haben sich mehr als bemüht die Lieferung nach Deutschland zu organisieren. Firma ist Spitzenklasse, bin absolut begeistert und würde sofort wieder bestellen. Wenn möglich, würde ich 100 Punkte geben!”

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Posted 2 years ago

“Your chap in the technical department very knowledgeable and helpful. Thank you. (Unfortunately forgotten his name but please pass on our thanks - resolved our problem).”

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Posted 2 years ago

“fantastic company to deal with,very helpful,order on time to get get next day delivery”

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Posted 2 years ago

“All excellent swift service and delivery”

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Posted 2 years ago

“The problem of green water which this was supposed to clear was not achieved. It only went a murkier green and whilst the re circulating water looked clear the overall effect was disappointing and not what was expected”

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Posted 2 years ago

Hi Richard, The Oase 'Pond Clear' water treatment is a flocculant and is usually very effective at binding single-celled algae. I will give you a call later today as water treatments are not always a total solution to ongoing algae issues and it may be excess nutrient in the pond which is the underlying issue. We'll do our best to assist! Kind Regards - Andy @ Water Garden Ltd.

Posted 2 years ago

Water Garden Ltd is rated 4.9 based on 1,898 reviews