Water Garden Ltd Reviews

Name: Water Garden Ltd
Address: 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Portsmouth, Hampshire
Rating: 4.85

4.9 Rating 1,885 Reviews

96 %

of reviewers recommend Water Garden Ltd

4.9

Based on 1,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden Ltd 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Elots of help from brad who founda cheaper alternative in their range to the one I had started to purchase and sustituted it , after notifying me, saving me £7. I put in the new fiter parts and a new UV lamp imediately and once again have a totally clear garden pond.”

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Posted 4 months ago

“Fantastic Service and an Amazing Product from Water-Garden.co.uk I recently ordered items for my pond from Water Garden and I was thoroughly impressed by their fast delivery. My order arrived much quicker than I anticipated, allowing me to get started on my pond maintenance right away. This efficient service was a great start to my experience with them. One of the key purchases I made was the PondoVac 3, and I can honestly say it's been a revelation for my pond! This pond vacuum is simply fantastic. Not only is it incredibly easy to use – the setup was a breeze, and the operation is very intuitive – but it has also vastly improved the health and condition of my pond. Before using the PondoVac 3, I struggled with murky water and a build-up of debris on the bottom. Now, after just a few uses, the water is noticeably clearer, and the sludge and leaves are gone. I can see my fish much better, and the overall environment looks and feels so much healthier. It's made a significant difference to the entire ecosystem of my pond. Thanks to Water Garden's prompt delivery and the exceptional performance of the PondoVac 3, maintaining my pond is no longer a chore but a simple task that yields excellent results. I highly recommend both Water Garden for their service and the PondoVac 3 for anyone looking to effortlessly improve their pond's health and appearance!”

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Posted 4 months ago

“Always excellent service. Item delivered in good packaging. 2 Items were ordered in error online and I was promptly called and problem resolved.”

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Posted 4 months ago

“Great products. Really strong resevoir, but I bought a stand too, to be totally covered, as I have a very heavy stone feature. A resevoir I bought from another outlet was too flimsy. These are great and they state the weight they can hold. Super helpful. It's all installed nicely.”

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Posted 4 months ago

“Good buy fast delivery”

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Posted 5 months ago

“Looking good and and great service.”

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Posted 5 months ago

“I needed to replace my uv light for my filter system and decided to get the Phillips uv light as it seemed the best one for me and very good reviews.”

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Posted 5 months ago

“Excellent service from Water Garden,good value products”

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Posted 5 months ago

“The part I required was easy to find and order. It arrived very fast. Good service”

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Posted 5 months ago

“as good as last time.”

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Posted 5 months ago

“Excellent service as always”

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Posted 5 months ago

“Purchased a Oase pump. Great service from the team at Water Garden!”

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Posted 5 months ago

“Fabulous fanks”

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Posted 5 months ago

“User friendly website and product exactly as described. Prompt processing and despatch of my order fully met my expectations of a professional business. All in all a good online shopping experience.”

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Posted 5 months ago

“Very knowledgeable people on the end of the phone, how rare is that? Online ordering is relatively simple and delivery is excellent (3 days) I will use them again”

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Posted 5 months ago

“Very quick delivery and service even had a problem with my old pump which they helped with as well. Great company will be back thanks”

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Posted 5 months ago

“Called into centre, very helpful and friendly, knew what was required. I had been recomended by a friend who had a pump from them last year, I would have no hesitation to recommend to anyone wanting to find a decent good value pump.”

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Posted 5 months ago

“Great service, advice and always the number 1 shop for all aquatic related products.”

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Posted 5 months ago

“Easy to order, quick delivery and just the replacements I needed. Perfect what more can you want.”

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Posted 6 months ago

“Great sevice, everything arring as expected. I was kept up to date with deliveery etc”

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Posted 6 months ago

Water Garden Ltd is rated 4.9 based on 1,885 reviews