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Infinigate Cloud Reviews

4.8 Rating 2,887 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,887 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“I wanted to share some feedback on my experience working with Infinigate Cloud. Overall, I’ve found the partnership to be very positive. Your team is consistently responsive, supportive, and easy to work with, which makes a real difference in day-to-day operations. The access to knowledgeable account managers and technical support has been particularly valuable, especially when navigating more complex scenarios. If I were to highlight an area for improvement, it would be continuing to streamline processes and communication in certain areas to make interactions even more efficient. That said, the overall experience remains strong. Thank you for your continued support and partnership.”

Helpful Report

(New Customer) - Posted 3 months ago

“A great partnership with a great team.”

Helpful Report

(New Customer) - Posted 3 months ago

“The team at Infinigate are always on hand to help and support where required. A massive thank you to Emma Howard who has been exceptionally helpful recently, providing guiance and advice on numerous queries sent her way!”

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(New Customer) - Posted 3 months ago

“I’d like to share how pleased I was with the support Emma provided while working with our customer, CEC, during their transition from Power BI Pro to Fabric Capacity. Throughout the process, Emma offered unwavering support to me and took the time to clearly explain the licensing differences to the customer in a way that was easy to understand. She answered their questions thoroughly and provided the reassurance they needed to feel confident that this move would be beneficial for their business. Her clear communication and customer‑focused approach made a potentially complex change feel straightforward and well managed”

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(New Customer) - Posted 3 months ago

“Infinigate Cloud are a fantastic company to work with for Acronis products. Our relationship with Mariel Bon allows us to stay on top of all new products, help educate clients about the threats and protective methods and grow our client base effectively”

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(New Customer) - Posted 3 months ago

“Very happy with Ravi as our account manager. He is attentive and responsive to our needs and adds value to the relationship.”

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(New Customer) - Posted 3 months ago

“Very helpful”

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(Support) - Posted 3 months ago

“It has been great working with ravi. Always avalable and ready to help no matter the question.”

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(New Customer) - Posted 3 months ago

“Our account manager Ravi is very knowledgable and responsive. Nothing seems too much of a hassle and any queries are dealt with promptly.”

Helpful Report

(New Customer) - Posted 3 months ago

“Ravi has been very helpful, even when we ran into some issues early on, he helped resolve them quickly.”

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(New Customer) - Posted 3 months ago

“Provided me with the answers that I needed to understand licensing requirements, along with providing me with options around the way forward.”

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(PS) - Posted 3 months ago

“Rob Gray is a pleasure to work with — always graceful, approachable, and insightful. His knowledge of upcoming Microsoft SKUs and events is incredibly valuable and adds real impact to every conversation.”

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(New Customer) - Posted 3 months ago

“Excellent, very useful.”

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(PS) - Posted 3 months ago

“Stephen has been and always is happy to help. Lovely customer service.”

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(Support) - Posted 3 months ago

“The issue I inquired for was resolved rather promptly.”

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(Support) - Posted 3 months ago

“MFA issue sorted out quickly and all working.”

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(Support) - Posted 4 months ago

“Great support, thank you.”

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(Support) - Posted 4 months ago

“Thanks Ryan for the help on the issue much appreciated.”

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(Support) - Posted 4 months ago

“Excellent support”

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(New Customer) - Posted 4 months ago

“Excellent service from the Infinigate team once again, it’s lovely to be able to pick up the phone and talk to your account manager. This time though it was resolved by a simple ticket. Thanks for the speedy response.”

Helpful Report

(Support) - Posted 4 months ago

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Infinigate Cloud is rated 4.8 based on 2,887 reviews