Infinigate Cloud Reviews

4.8 Rating 2,180 Reviews
96 %
of reviewers recommend Infinigate Cloud
4.8
Based on 2,180 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Infinigate Cloud Reviews

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Matt Latham always makes himself available and always follows up where required. If he doesn't know something he will endeavour to find out and come back to me with the answer.
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(New Customer) - Posted 7 months ago
Infinigate cloud are brilliant they assist us to deliver high quality services to our customers. I cannot fault them for their knowledge and ability to work and compliment our teams.
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(New Customer) - Posted 7 months ago
I like Matt. Matt is great. Long live Sir Matt!
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(New Customer) - Posted 7 months ago
I am extremely satisfied with the level of support I have received from my account manager Matt Latham. Matt has went above and beyond to ensure our transition to Infinigate Cloud has been as smooth as possible - I could not be happier with the support we've received so far.
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(New Customer) - Posted 7 months ago
Matt is an excellent BDM. Always helpful, approachable and understands our needs to accelerate our business.
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(New Customer) - Posted 7 months ago
Re: Matt Latham I started using the Vuzion Core Portal in February 2023 and Matt has been extremely helpful, jumping on Teams calls working with me which has been a great support. Thank you Matt
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(New Customer) - Posted 7 months ago
Overall, my support experience with Matt Latham at Infinigate Cloud has been great . He exemplifies the qualities of a top-notch professional: expertise, effective communication, dedication, and a genuine commitment to customer satisfaction.
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(New Customer) - Posted 7 months ago
Issue has been resolved quickly and effectively.
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(Support) - Posted 7 months ago
Quick and helpful response
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(Support) - Posted 7 months ago
Raihan provided quick and informative feedback on the best ways to utilise the systems and I came away from our meeting with clarity on our way forward as partner.
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(New Customer) - Posted 7 months ago
Raihan is a great Account Manager. He is happy to go above and beyond and has been a really valuable resource for us as a business
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(New Customer) - Posted 7 months ago
Very poor experience . 4 different engineers at Microsoft. None of them even suggested any cause or resolution Communication terrible , waiting weeks between updates
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(Support) - Posted 7 months ago
Great service
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(New Customer) - Posted 7 months ago
Very knowledgeable and supportive to answer any questions that we had.
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(New Customer) - Posted 7 months ago
Great knowledge transfer on industry and tech. Always forthcoming with ideas and campaign to help grow our business.
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(New Customer) - Posted 7 months ago
Good service thank you.
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(Support) - Posted 8 months ago
The person on the phone was very polite and helpful and knew exactly the subject of the case.
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(Support) - Posted 8 months ago
Logging Microsoft 365 support tickets take longer than expected. When logged directly with Microsoft support (non-reseller) cases are responded to often within 15 minutes and occasionally within an hour. With Vuzion/ Infinigate it's days or weeks. It's been embarrassing experience reselling your products when it's better and quicker for customers to go direct.
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(Support) - Posted 8 months ago
All OK. ...
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(Support) - Posted 8 months ago
Fast Response
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(Support) - Posted 8 months ago
Infinigate Cloud is rated 4.8 based on 2,180 reviews