Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.81

4.8 Rating 2,887 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,887 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Happy as always and learn somehing new today. Thank you Stephen.”

Helpful Report

(Support) - Posted 4 months ago

“We are always grateful for the support and time given from the Infinigate Cloud team, particuarly this last month from Rob Gray who has been extremely helpful in providing key insights around Cyber Resilience, as well as Emma Howard who has gone above and beyond to support with numerous queries for required information.”

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(New Customer) - Posted 4 months ago

“We are really happy with the infinigate team. Our Account Manager Valerie is extremely helpful and is always there to assist if we have any questions or need to talk through any new vendor changes.”

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(New Customer) - Posted 4 months ago

“We needed a speedy response and Stephen provided it! Thank you Stephen.”

Helpful Report

(Support) - Posted 4 months ago

“Stephen understood the problem I was describing pretty much immediately and knew what was needed nice and quick. Made it really easy by opening a support ticket promptly with Microsoft - which we could not do oursleves. Overall a great service.”

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(Support) - Posted 4 months ago

“Follow up phone call took me through everything I needed to fix the issue, thank you!”

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(Support) - Posted 4 months ago

“I had a very informative session with Valerie Wilson and look forward to working together in the future.”

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(New Customer) - Posted 4 months ago

“Great Support!”

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(PS) - Posted 4 months ago

“Thanks a lot for the quick support today. Truly appreciated it as the customer was breathing down my neck!”

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(Support) - Posted 4 months ago

“I can't recommend Rob Gray highly enough. From the moment I met him, he was an absolute professional and a top gentleman. He walked me through the portal, showcasing incredible resources I now have access to. It was a real pleasure dealing with him—so easy to communicate with and genuinely helpful. Five stars all the way!”

Helpful Report

(New Customer) - Posted 4 months ago

“I had an issue with my set-up which, once logged, was resolved very quickly, allowing me to get on with my work.”

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(Support) - Posted 4 months ago

“We at QGate Software have a long standing relationship with Infinigate and have nothing but great feedback for the services and Infinigate people. Special Mention to Valerie our account manager, always keen to help and follows through with answers promptly”

Helpful Report

(New Customer) - Posted 4 months ago

“Jade has been super attentive and proactive with our partnership and helping with getting a plan in place for growth.”

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(New Customer) - Posted 4 months ago

“The Infinigate Cloud Team go the extra mile and provide much more to a Microsoft 365 reseller than 'just a bill'. They support, inform and advise and build a genuine partner relationship. We moved to Infinigate Cloud from another UK based M365 distributor and the change for the better is dramatic. We are looking forward to a successful relationship going forward.”

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(New Customer) - Posted 4 months ago

“Whilst I understand that Microsoft MCA changes have come in, Infingate have not handled this well. It is almost impossible to know when an order needs it or not, how to get to the agreement and when its successful. Email delivery around this subject has been poor. Really feel let down as an MSP by infinigate and has now prompted a review as a supplier.”

Helpful Report

(Support) - Posted 4 months ago

Thanks for the feedback Andrew, we are sorry for the inconvenience and I understand your account manager is reaching out to discuss this with your company.

Posted 4 months ago

“Poor support, taking alot of time to respond. its been days.”

Helpful Report

(Support) - Posted 4 months ago

We are sorry that this was your experience with the support team, please reach out to your account manager.

Posted 4 months ago

“Stephen polite and professional as always. Problem solved.”

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(Support) - Posted 4 months ago

“After finding myself in a situation where my MS partner account wouldn't verify I reached out to Infinigate. Valerie and Kieran were incredible and using their internal Microsoft contacts managed to get the situation sorted out for me. Honestly couldn't have done it without you. Thank you to the Cloud Services team and those two especially.”

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(New Customer) - Posted 4 months ago

“Daniel Walsh went above and beyond to make sure everything went smoothly. The Migration Service was so perfect and handled the entire process wihtout a hitch.”

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(New Customer) - Posted 4 months ago

“Straight forward advice, and speedy response”

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(Support) - Posted 4 months ago

Infinigate Cloud is rated 4.8 based on 2,887 reviews