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Infinigate Cloud Reviews

4.8 Rating 2,713 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Brandon Ridgwell just fixed the issue in seconds.”

Helpful Report

(Support) - Posted 7 years ago

Hi Geo We're happy to hear you were pleased with the service provided by Brandon. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“purposely asking for logs that was known not to go back far enough and then closing the ticket as resolved.if the logs where needed they could have been asked for at the start .. other than asking the log on credentials and doing nothing with them as a delaying tactic ...”

Helpful Report

(Support) - Posted 7 years ago

Hi Dave We are sorry your issue has not been resolved, a member of our support team is currently looking into your issue and will work with you to get this resolved as quickly as possible. Please accept our apologies for any inconvenience caused. Regards, Vuzion

Posted 7 years ago

“Very quick and efficient service. Really appreciate it.”

Helpful Report

(Support) - Posted 7 years ago

Hi Jean Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“Gavin for the win :-)”

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(Support) - Posted 7 years ago

We are glad Gavin was able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Always very speedy with resolutions - many thanks!”

Helpful Report

(Support) - Posted 7 years ago

Hi Paul We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Problem solved”

Helpful Report

(Support) - Posted 7 years ago

Hi Paul We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Fast support, very helpful engineer.”

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(Support) - Posted 7 years ago

Hi Aaron Good to hear, thank you for reviewing Vuzion Regards,

Posted 7 years ago

“Resolved the issue - found where the problem was happening”

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(Support) - Posted 7 years ago

Hi John Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“Very quick and efficient service. Extremely satisfied.”

Helpful Report

(Support) - Posted 7 years ago

Hi Jean We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 7 years ago

“The agent was quick to resolve my issue.”

Helpful Report

(Support) - Posted 7 years ago

Hi Adam Thank you for taking the time to review Vuzion Regards,

Posted 7 years ago

“Quick service.”

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(Support) - Posted 7 years ago

Hi Harry We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Oliver was amazing. Didn't have to give him an essay's worth of information and he managed to hit the nail right on the head and tell me exactly where the issue was. While the problem was with domain expiry - he obviously couldn't fix it. But he managed to point out the fault really quickly. You guys are definitely doing something right! Thank you.”

Helpful Report

(Support) - Posted 7 years ago

Hi Tiaan Thank you so much for your kind review, we are very glad to hear you were happy with the service provided by Oliver. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 7 years ago

“Another good experience with Vuzion, no complaints”

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(Support) - Posted 7 years ago

Hi Ian Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“Top class service as always from the team at Vuzion”

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(Support) - Posted 7 years ago

Hi Ian We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Have two accounts for better manageability”

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(Support) - Posted 7 years ago

Hi Lewis Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“The problem was resolved within 20mins of it being logged.”

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(Support) - Posted 7 years ago

Hi John Thank you for your feedback. Regards, Vuzion

Posted 7 years ago

“Very quick confirmation, told me exactly what was needed”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 7 years ago

“James was really helpful and knowledgeable. he deserves a payrise!”

Helpful Report

(Support) - Posted 7 years ago

Hi, Many thanks for your excellent feedback about James. It's great to hear when our team members are really making a difference. We'll make sure James and his line manager both receive a copy. Kind regards Vuzion

Posted 7 years ago

“Very quick and efficient service as usual.”

Helpful Report

(Support) - Posted 7 years ago

Hi Jean We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Thanks for your assistance”

Helpful Report

(Support) - Posted 7 years ago

Hi, Many thanks for your review. Kindest regards Vuzion

Posted 7 years ago

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Infinigate Cloud is rated 4.8 based on 2,713 reviews