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Infinigate Cloud Reviews

4.8 Rating 2,713 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Pleasant to talk to and knowledgeable on the subject.”

Helpful Report

(Support) - Posted 7 years ago

Hi David Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“helpful and knowledgeable”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Vuzion

Posted 7 years ago

“Good service”

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(Support) - Posted 7 years ago

Hi Paul Thank you for your feedback. Regards, Vuzion

Posted 7 years ago

“You didn't. I had to go direct to Symantec to get my fault resolved.”

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(Support) - Posted 7 years ago

Hi Lindsey, Thank you for your review - we really appreciate your feedback.  We have informed our Customer Relations team and they will contact you shortly. If there is anything else we can help you with, then please do let us know.

Posted 7 years ago

“Quick resolution to my question, thanks”

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(Support) - Posted 7 years ago

Hi Rick We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Simple resolution, fast response”

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(Support) - Posted 7 years ago

Hi Steve, Thank you for your feedback. Regards, Vuzion

Posted 7 years ago

“Very good concise help delivered very quickly”

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(Support) - Posted 7 years ago

Hi Mike We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“no answer or resolution”

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(Support) - Posted 7 years ago

Hi Martin, So sorry to hear your experience was less than satisfactory, a member of our Vuzion team will be contacting you shortly to help with your request. Kind regards Vuzion

Posted 7 years ago

“You didn't really. I had to call to get something that really should happen automatically done. The guy on the phone was on it, but in reality it shouldn't have needed that call at all.”

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(Support) - Posted 7 years ago

Hi Matt Thank you for your review.  If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 7 years ago

“Prompt resolution.”

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(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for the review. Kindest regards Vuzion

Posted 7 years ago

“case closed before resolution, not the first time”

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(Support) - Posted 7 years ago

Hi, Thank you for your feedback. We are extremely sorry to hear you had a negative experience with our support service. If you would like to discuss in more detail, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 7 years ago

“Resolved the problem swiftly and even logged on to help me out.”

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(Support) - Posted 7 years ago

Hi We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 years ago

“mega service as always”

Helpful Report

(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 years ago

“Received support timeously”

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(Support) - Posted 7 years ago

Hi Richard Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“The agent was speedy and informative”

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(Support) - Posted 7 years ago

Hi Adam We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Quick response and fixed straight away”

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(Support) - Posted 7 years ago

Hi Allan Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“quick and accurate help”

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(Support) - Posted 7 years ago

Hi Susan We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 7 years ago

“Always a speedy turnaround for this type of request - much appreciated”

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(Support) - Posted 7 years ago

Hi Paul Thank you for your feedback Regards, Vuzion

Posted 7 years ago

“The issue took a long time to get resolved and caused our mutual customer to get agitated and also had a knock-on effect on another outstanding issue that had to wait until this was fixed..”

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(Support) - Posted 7 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 7 years ago

“Finding Different Ways to help.”

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(Support) - Posted 7 years ago

Hi Connor Thank you for your feedback. Regards, Cobweb

Posted 7 years ago

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Infinigate Cloud is rated 4.8 based on 2,713 reviews