Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.80

4.8 Rating 2,713 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,713 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Fixed problem thanks”

Helpful Report

(Support) - Posted 8 years ago

Hi Martin Thank you for taking the time to review Vuzion. Regards,

Posted 8 years ago

“Resolved issue, kept me updated”

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(Support) - Posted 8 years ago

Hello, Great news! Thank you for taking the time to review Vuzion! Kind Regards Vuzion

Posted 8 years ago

“good support”

Helpful Report

(Support) - Posted 8 years ago

Hi Good to hear, thank you for reviewing Vuzion

Posted 8 years ago

“quickly resolved the issue”

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(Support) - Posted 8 years ago

Hi Fresh-Tech Good to hear, thank you for reviewing Vuzion. Regards,

Posted 8 years ago

Hi Fresh-Tech We are happy to hear that, many thanks for your review. Have a good day! Regards, Vuzion

Posted 8 years ago

“Speedy resolution”

Helpful Report

(Support) - Posted 8 years ago

Hi Paul Thank you for taking the time to review Vuzion. Regards,

Posted 8 years ago

“Nice chat and quick response.”

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(Support) - Posted 8 years ago

Hi Cristian, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Vuzion

Posted 8 years ago

“Very good.”

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(Support) - Posted 8 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 8 years ago

“very QUICKLY FOUND PROBLEM AND HELPED ME OUT”

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(Support) - Posted 8 years ago

Posted 8 years ago

“Good quick response. Very happy.”

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(Support) - Posted 8 years ago

Hi Oliver Good to hear, thank you for reviewing Vuzion Regards,

Posted 8 years ago

Hi Oliver, Good to hear, thank you for reviewing Vuzion! Regards,

Posted 8 years ago

“Fixed very fast and first time, superb support.”

Helpful Report

(Support) - Posted 8 years ago

Hi Mike Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 8 years ago

“The support I received was Evan-gelical. Even though Evan didn't manage to Cook up a solution to the issue, he explained why in a detailed manner. Furthermore, he came up with the workaround of searching more specifically.”

Helpful Report

(Support) - Posted 8 years ago

Hi, Many thank for your great feedback regarding Evan, we will make sure he get's to see it. Kind regards Vuzion

Posted 8 years ago

“Once I chased, a resolution was quickly forthcoming”

Helpful Report

(Support) - Posted 8 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 8 years ago

“Friendly and helpful technical support and issue resolved speedily”

Helpful Report

(Support) - Posted 8 years ago

Hi Chris Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 8 years ago

“Great company, excellent service all round”

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Posted 8 years ago

“Agent didn't listen to the issue - don't think they understood what Cloudyn is”

Helpful Report

(Support) - Posted 8 years ago

Hi James Thank you for your review - we really appreciate your honest feedback. We have informed our team and they will contact you shortly. If there is anything else we can help you with, then please do contact us. Regards, Vuzion

Posted 8 years ago

“After initial issues with the Cobweb support desk, this request has now been dealt with to my satisfaction and I am modifying this review to reflect that. I should also point out that we have a very good relationship with Vuzion and I would normally review these guys 5/5, but on this occasion there has been a bit of a blip from a normally great company. I hope this will encourage the service desk to maintain their usual high standards and anyone considering doing business with Vuzion shouldn't give it a second thought, as they are professional and on the ball.”

Helpful Report

Posted 8 years ago

Hi Ian We are sorry we have not provided our best services on this occasion, please be assured we do our best to constantly improve our customer service and offer the best support to our customers. A member of our team will be in touch to gather your feedback. Regards, Vuzion

Posted 8 years ago

“Fast professional service”

Helpful Report

(Support) - Posted 8 years ago

Hi Martin We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 8 years ago

“Brilliant support very helpful”

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(Support) - Posted 8 years ago

Hi James Great news! Thank you for taking the time to review Vuzion. Regards,

Posted 8 years ago

“Speedy resolution of technical request”

Helpful Report

(Support) - Posted 8 years ago

Hi Paul, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Vuzion

Posted 8 years ago

“Many thanks”

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(Support) - Posted 8 years ago

Hi Tomas Thank you for taking the time to review Vuzion. Regards,

Posted 8 years ago

Infinigate Cloud is rated 4.8 based on 2,713 reviews