Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 2,999 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just the job fits perfectly”

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“Just the job, fits perfectly”

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“Excellent service. I found exactly the right parts I was looking for and they arrived promptly, well packaged and were perfect for the job. I will definitely be coming here again if I need anything else. Thank you very much.”

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“Good quality products, great choice of sizes. Fast delivery. Highly recommended.”

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“Thank you for your product . Price was lower comparison to US ,GERMANY and etc …with the amazing quality .”

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“Good quality. Reasonable price.”

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“Used to plug holes in aluminium engine castings before vapour blasting and then powder coating. Worked a treat.”

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“Done what they said will use again”

Vital Parts 5 star review on 12th February 2022

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“All part purchased were good products, well made and clean finish.”

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“Excellent service. The parts I wanted were out of stock. Vital Parts sent me a better alternative at no extra cost. Very pleased and would certainly recommend this company. Thank you.”

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“It wasn't a big order but the communication all along the way by the staff at Vital Parts was exemplary. The delivery arrived in excellent order ... just the parts that I needed that couldn't get elsewhere, hence the order from the opposite side of the globe!”

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“Parts as expected. Arrived on time, in perfect condition.”

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“Oak coffee table gliders arrived quickly and my son fitted them to the legs. The table is heavy but now glides much more easily.”

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“Good service and communication. One part was out of stock and I was offered an alternative. I chose to wait for the item I ordered and this was dispached when available. All as it should be.”

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“The part’s were exactly as expected.”

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“Prompt delivery items as described.”

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“Just as described.”

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“Great communication, easy transaction”

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“Order came quickly and Stephanie dealt with queries quickly.”

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“They could not have been more helpful. I will certainly deal with this firm again.”

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Vital Parts is rated 4.7 based on 2,999 reviews