Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 2,999 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality of the Rubber Polyamide Feet and have used them to support a small lathe so as not to drill the concrete floor. Vital Parts dispatched the order very quickly.”

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“Good experience, we needed to find replacement feet inserts for a set of older but good condition chairs in our church. The online catalogue was easy to use and a suitable replacement found. Price breaks for larger quantities came in useful. Delivery prompt, and manufacturing quality good.”

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“Good parts for airline connection, came quickly although in different packages, which was a little wacky, but altogether very happy with my order and will use again”

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“I ordered the furniture freet for my settee because the ones that were fitted broke ,so I ordered Fromm vital parts ,they. Arrived promptly and very easy to fit .What a fantastic product I would recomend them to any one . Michael”

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“Good website, good descriptions, excellent choice, easy to select items even when you don't quite know what you're looking for. Fast and efficient despatch.”

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“Nice service personally”

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“Great part range and advice given when I spoke with customer services. Products match the description with no hidden issues.”

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“Quality components at a good price.”

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“Carpet gliders arrived quickly. We've ordered these before for all the chairs in a golf club. Had no complaints from around 3 years ago. Gliders are hardwaring with a steel base that securely screws to the leg. Just make sure you order the biggest possible for heavier items.”

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“Plaetic fence post caps fitted & working. Fast service.”

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“Excellent service! I ordered two different types and sizes of plastic stop ends for scaffold poles. The order was fulfilled with the correct quantities and sizes and dispatched in good time.”

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“Excellent quality parts, delivered quickly.”

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“Parts arrived very promptly and were exactly as advertised.”

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“Very efficient service. My order arrived within a very short time. Thanks”

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“I am very pleased with all the items I ordered. Also, communication was excellent about availability and shipping.”

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“Very good transaction, parts came very quickly, and worked very well.”

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“Product fitted the bill perfectly and quality seem good. And a speedy service. All good. Thank you”

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“They did what I bought them for and the service was excellent by Vital Parts.”

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“Efficient service. There was an issue with one of the parts but the customer service team immediately arranged for a replacement to be sent with no fuss.”

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“Was easy to order and pay, and delivery was very quick,. Spot on cheers.”

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Vital Parts is rated 4.7 based on 2,999 reviews