Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They could not have been more helpful. I will certainly deal with this firm again.”

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“Excellent service and product, delivered in quick time. I wanted anti-vibration mounts. David”

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“Exactly as I required and delivered on time. Thank you.”

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“Brilliant service! It arrived within 2 days & was just what I needed.”

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“Great items and prices, fast delivery too.”

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“Quality parts at realistic price from satisfied customer”

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“Amazing customer service”

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“Easy to find what I needed. Fast delivery.”

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“Another order and I'm happy to report it was a seamless transaction. No hesitation's in using vital-parts again.”

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“A really useful service. These were just the replacement parts I needed, the price was reasonable and the delivery was fast.”

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“Our order arrived the next day as with all our orders from Vital parts. Fast and help full service.”

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“Wide range of products that would be hard to find elsewhere. Prompt service.”

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“Always great products and fast delivery”

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“The louvered air vents were as described and dimensionally precise. Customer service cannot be faulted. I would not hesitate in recommending Vital Parts services. Thank you.”

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“Telflon furniture glides: Really good. Put 6 on a stack of 4 x 4ft reptile vivariums in a stack (very heavy). Allows me to slide out stack on a lino floor to access plugs/heating controls. Minimal effort needed. Brilliant.”

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“Great service, very fast response and great prices”

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“Excellent Service fast delivery”

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“Easy and confident transaction, great company to do business with. I am making regular purchases now and I'm glad I have them as my go-to for my business. would recommend from my experience. Rob Argent, Comstation Ltd.”

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“Perfect for the jobs intended”

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“customer service in response to my queries was excellent, always swift replies, personally, that's what any customer wants, gives confidence in purchasing and trusting the company in the future, and recommending it to others too”

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Vital Parts is rated 4.7 based on 3,000 reviews