Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is precisely what I required. It fits my panel exactly with the lugs engaging with the back of the panel. Couldn't be better, so I am very pleased.”

Helpful Report

“Great service from Vital Parts. I dont know any other company that stocks the product I buy from them, but they have never let me down. The product is vital to my business and I can rely on them to deliver on time every time. Would fully recommend them to any prospective buyer.”

Vital Parts 5 star review on 31st May 2021

Helpful Report

“Once ordered the felt glides were delivered promptly even though on free delivery”

Helpful Report

“Parts arrived quickly, fitted the steel box section perfectly and were at a good price, in fact a fraction of what they were for sale on ebay. What more can I say except I that would recommend Vital parts.”

Helpful Report

“Very good service with a personal touch,impressed”

Helpful Report

“Good product and great service. Ordered midday Friday received Monday morning. Exceptional”

Helpful Report

“Friendly and helpful. Parts were delivered very quickly.”

Helpful Report

“Great service and I am so happy, she really understood my needs, and helped me, so much !”

Helpful Report

“Parts arrived in good time and as advertised. Excellent service.”

Helpful Report

“ordered the parts and the correct parts arrived swiftly - what more is there to say”

Helpful Report

“very good service”

Helpful Report

“Incredibly fast efficient service. Thank you.”

Helpful Report

“What a great resource for those small but important missing pieces.”

Helpful Report

“Ordered incorrect amount of items but the team at vital parts sorted my error in quick time! Superb customer service”

Helpful Report

“I was pleased with the quality and prompt delivery of the components I ordered. Better than any standard DIY outlet.”

Helpful Report

“Excellent parts, delivery and service”

Helpful Report

“I found Vital Parts while looking on line for new feet for my garden furniture I was amazed at the range of items they stock. I was able to get exactly what I needed. The service was excellent and I would recommend Vital Parts to anyone.”