Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great parts.”

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“Absolutely perfect items and service”

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“excellent service and good value, very happy.”

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“Prompt delivery and excellent quality product.”

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“Excellent I spoke to a lady who knew just what I wanted very efficient, highly recommend using Vital Parts”

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“Excellect service A*”

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“These parts are excellent and fit perfectly.”

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“Excellent service in a timely manner. Product also good quality and met my needs and expectations well.”

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“Arrived on time and good quality”

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“Excellent advice and service”

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“Easy to order quick service good customer service that kept me informed”

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“Second time I've used this company (to purchase adjustable feet). First time was a bit of a mess BUT that was early during lock-down 2020 and they did sort things out to my satisfaction. This time around was seamless and I'd happily use them again without hesitation. Recommended.”

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“Good service”

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“Website easy to follow. Delivery good, packaging very good and the parts work well.”

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“Excellent service from Stephanie & team, samples arrived quickly”

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“Supplied my grommets in style”

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“Very prompt delivery the ferrels are just what I wanted... excellent”

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“Good quick service, wide range of quality hardware. Extending the life of outdoor furniture”

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“Excellent service with samples delivered within a couple of days. Technical enquiries answered quickly by Stephanie - excellent customer support. Thank you!”

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“This Company provided the vital parts need to my short-wave aerial erection.”

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Vital Parts is rated 4.7 based on 3,000 reviews