Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service + quick delivery . Can you forward VAT receipt please”

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“Always in stock, always a quick delivery which helps keep our customers happy. Will always use Vital Parts over other suppliers”

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“Great service Stephanie was very helpful and knowledgeable about what Vital Parts can offer, a pleasure to do business with we will be placing many orders to come.”

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“Great service, prompt replies to any questions, 1st class all round.”

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“Stephenie has been extremely helpful throughout my ordering experience with Vital Parts, keeping me in the loop with stock levels, and shipping dates. Thank you kindly.... Dave @ Pryorsign.”

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“great prices - great service”

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“I had an issue with my order. The parts I needed were not available, so they upgraded the parts free of charge so I could get the job done.”

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“No question was too much trouble. Samples readily supplied and the ordering process through to receipt of good quality products was excellent.”

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“Offering 12 samples outside normal procedures, with very little pleading from me!”

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“Efficient service - recommended”

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“Ordered parts and what they said would happen did arrived on time and quality good just as described thank you”

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“Thank you for your excellent service. Much appreciated.”

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“Very good product, product sent out very fast from point of order. Good value for the money, very happy, will be ordering again very soon. Excellent company to do business with.”

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“Excellent service, high quality products!”

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“Still not arrived.”

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“Even though the parts were ordered over a bank holiday, the service and delivery were very quick. Thank you”

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“Great service”

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“Excellent and quick service”

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“Speedy delivery, no hassle purchase, thank you.”

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“Good knowledge of their products and quickly advised which items would be suitable for our production. Received well packaged and items seem to be of a decent quality. Problem with actually sending items , but just human error.”

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Vital Parts is rated 4.7 based on 3,000 reviews