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Vital Parts Reviews

4.7 Rating 2,995 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,667
 Metrics Info
4.7
Based on 2,995 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Colin
Verified Buyer
“Excellent service. The parts I required were out of stock so Vital Parts phoned me to offer an alternative at no extra cost. Would definitely use again,”
Helpful Report
Nigel
Verified Buyer
“Had a problem with product being out of stock but they offered an alternative which was perfect for my job, very helpful staff.”
Helpful Report
Barry Westwood
Verified Buyer
“Arrived promptly and did the job perfectly as protection for my garden bench legs.”
Helpful Report
Anonymous
Verified Buyer
Author didn't leave any comments.
Helpful Report
Anonymous
Verified Buyer
“.! Becomes to Ovralsti!”
Helpful Report
Gerry Diver
Verified Buyer
“I was very pleased with my recent purchase from vital parts. The Round Tube inserts are of the highest quality, I can definitely recommend this company.”
Helpful Report
Tracy Smith
Verified Buyer
“Bought these for my sons wheelchair buggy.Perfect!”
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Anonymous
Verified Buyer
“Quick and efficient service”
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Kathleen Gibson
Verified Buyer
“Satisfied with my purchase”
Helpful Report
Raine Chambers
Verified Buyer
“Brilliant, does what it says on the tin.”
Helpful Report
Ned Meyon
Verified Buyer
“Just Greeeat!”
Helpful Report
James
Verified Buyer
“Great service and prompt delivery”
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Michael
Verified Buyer
“Hello, the delivery to Sweden was super fast. Parts are well received. Clear communication about each delivery status!”
Helpful Report
Bernard
Verified Buyer
“nouvelles et très bonnes expériences de commande”
Helpful Report
Alan
Verified Buyer
“Very speedy delivery”
Helpful Report
Mike
Verified Buyer
“Good service, great products, quick delivery.”
Helpful Report
Anónimo
Verified Buyer
“Smooth transaction, fast shipping”
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Michael
Verified Buyer
“Sent to wrong address Paid for next day delivery took nearly a week Good product fits well”
Helpful Report
Alberto
Verified Buyer
“Very well the presentation of all the goods in the site and very fast the delivery”
Helpful Report
David
Verified Buyer
“I was satisfied with the parts but disappointed with the order process. I paid extra for next day delivery as I wanted to complete the job in hand. I ordered on the Thursday and received the parts on Monday. I have written to Parcel Force who responded with an apology. Regards DR Gillespie”
Helpful Report
Good Afternoon David, Thank you for taking the time to provide your feedback regarding the shipping service, whilst I am pleased that you are happy with the parts from us. I would like to discuss this further with you to see how we can resolve this. I will contact your privately to obtain your order number/email address or if you could kindly email customerservices@vita-parts.co.uk we will be happy to help look into the matter for you. Kind Regards, Victoria Customer Service Manger.
Vital Parts is rated 4.7 based on 2,995 reviews
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