Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 5th May 2024

Imran Ali

Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Elizabeth Shuker

Vital Parts 5 star review on 20th August 2023

Karen TAYLOR

Vital Parts 5 star review on 13th August 2023

Mark Gough

Anonymous

Anonymous // 01/01/2019

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“Very impressed by huge range of available items. Quick response and delivery. Thank you.”

Helpful Report

“Bought some tube end caps. Perfect size and fit and very fast delivery.”

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“They helped me find the right part and sent samples, enabling me to get the right fit on the chair legs. Top service”

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“Ordering was simple. Delivery time was First Class. I'd used Vital Parts before and I'd certainly use them again.”

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“Speed of despatch impeccable. Suggest don’t use parcel force. Try to deliver with no note left. Automated phone system and no one to talk too. Rescheduled for today, fingers crossed they try and redeliver it but not holding much hope”

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“Supply a very wide range of components so it's easy to find the exact item you need. Very efficient and prompt delivery”

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“Excellent service.”

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“Ordered and received as promised. The products are of good quality. Thanks again 👍”

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“Prompt delivery and items as advertised.”

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“I was pleased with the service that Vital Parts gave throughout.”

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“Everything I ordered was to my satisfaction.”

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“Items arrived on time, good quality for my purposes.”

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“Superb - a simple picking mistake was turned around and rectified the very day - superb service and communication.”

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“Very swift delivery. Very courteous staff, corrected my mistake without blame or difficulty.”

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“they arrived very quickly from putting the order in and were very easy to apply to our dining room chair legs”

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“ok to have a minimum order on line but not ok not to be able to opt for £10 charge at check out!”

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“Great service and a good range of items.”

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“Fast and helpful service”

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“We have not yet received it so we can not comment on the material. The people were friendly but all very complicated and I still don't know if I will receive the requested samples and the purchased material in a single package or just one of them. if I will receive something...”

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“Great service, quick and great products”

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Vital Parts is rated 4.7 based on 2,981 reviews