Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super good customer service and part selection. Got the part that i needed to me in short time and really good customer service. Top marks!”

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“Very good service and helpful staff”

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“Order placed midnight Wed. Picked and dispatched 09:00 Thur. Great service. Parts as described.”

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“Very good product and service.”

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“A source of hard-to-get parts.”

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“I thought that for the small job I wanted to undertake that my enquiry would not receive an interested response but I was totally blown away the excellent customer liaison. Trial samples were sent out and received the next day and happily fitted the right trim to my motorcycle….thanks Chloe you were great”

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“Excellent Product. Excellent Price. Excellent Service.”

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“High quality materials, exceeded expectations, would definitely use again!”

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“Part I originally ordered was out of stock at point of dispatch. Company contacted me with a choice of alternatives. Replacement product dispatched speedily thereafter.”

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“First time I have used them, I got what I wanted a competitive price. Simple to order and a good range.”

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“Very friendly and helpfull”

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“Item arrived as described and on time - thank you”

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“Very pleased. The site was easy to understand and the order made simple. I received exactly what I ordered and in record time. Highly recommended business firm.”

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“Screw on Teflon Glides - NAI039 The product was easy to fit and works well, fitted to sofer, now glides easily over carpet. Delivery very quick. I would not hesitate to use this product or company again.”

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“Excellent service, with free samples to ensure you get the right item before ordering.”

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“These replacement stopper mean that we can continue to use the chairs without them scratching and scaring the wooden floor”

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“does the job”

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“Parts delivered on time and exactly as advertised”

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“If you are going to buy from this company check it has stock first.”

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“Very impressed by huge range of available items. Quick response and delivery. Thank you.”

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Vital Parts is rated 4.7 based on 3,000 reviews