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Vital Parts Reviews

4.7 Rating 2,981 Reviews
94 %
of reviewers recommend Vital Parts
Company Reviews Product Reviews
1,342
 Metrics Info
4.7
Based on 2,981 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Rob
Verified Buyer
“the right parts at the right price at the right speed of transit !”
Helpful Report
Thomas
Verified Buyer
“Ordered the parts and was with me in a few days, very efficient company would use again Tom”
Helpful Report
Martin
Verified Buyer
“Excellent selection of products, easy purchase and fast delivery. Purchased chair foot caps are great”
Helpful Report
Jamie
Verified Buyer
“Great service arrived next day 👍🏻👍🏻”
Helpful Report
Simon
Verified Buyer
“excellent service had everything i needed in stock and very fast delivery kept me informed as to when the item was despatched will use again”
Helpful Report
Graham
Verified Buyer
“Rubber Bungs: Great product - great price - great service.”
Helpful Report
Terry
Verified Buyer
“Excellent company, samples and order arrived quickly. Excellent quality.”
Helpful Report
Ian
Verified Buyer
“outstanding service, with Alternatives, offered for lower stock items. lead times are given. prompt despatch for in-stock items. can't fault”
Helpful Report
Graham
Verified Buyer
“Super product, vital to the smooth function of the 125 chairs at Porlock Village Hall.”
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Phil
Verified Buyer
“Ordering was easy, the parts were despatched promptly and arrived on time. Great service.”
Helpful Report
Sally
Verified Buyer
“Lovely people, very helpful and speedy delivery”
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Caleb
Verified Buyer
“Excellent service and value”
Helpful Report
Christopher Deans
Unverified Reviewer
“Samantha the customer engagement executive was absolutely brilliant as she had to handle a tricky bespoke part for myself. The part I was looking for wasn't even available on vital parts but Samantha sorted it all out with ease. Brilliant execution of delivering a promise to customers. I have now added Vital -parts to our go to suppliers list because of this experience. Thanks again Chris (Dive Tech Marine Unit)”
Helpful Report
Chris
Verified Buyer
“Didn’t have the item I ordered so called to explain and swapped it out with an alternative. Very fast turnaround and great price. Very impressed.”
Helpful Report
Peadar
Verified Buyer
“I bought these for a trail project they are a bit small so i have bought a bigger size waiting on them to arrive they are a good product, Regards Peadar”
Helpful Report
Gary
Verified Buyer
“Wasn’t expecting them to be so good Cracking”
Helpful Report
Barbara
Verified Buyer
“I'm a first time user of Vital Parts and I'm very impressed with the speed of delivery. The Part order was exactly what I was looking for. Thank you.”
Helpful Report
Nigel
Verified Buyer
“Good product, despatched on time. I had a little trouble deciding the correct size - could have done with the diagram having some more dimensions shown”
Helpful Report
Niall
Verified Buyer
“THANK YOU SO MUCH FOR GETTING MY ITEM TO ME NEXT DAY.”
Helpful Report
Chris
Verified Buyer
“Product - Slicon tapered bungs, very good for the purpose. Excellent service from setting up account to receiving the goods.”
Helpful Report
Vital Parts is rated 4.7 based on 2,981 reviews
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