Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 720 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service , superb price , delivery was excellent , over the moon with my sofas , highly recommended”

Helpful Report

“Received my sofa today and absolutely love it.. fantastic service and can’t wait to receive the other pieces still on order.”

Helpful Report

“The Initial service was excellent and I really felt like I was buying quality. Sadly, when the sofa Arrived it wasn’t as expected. You think you’re buying something that’s better than a high street sofa but this isn’t the case. After waiting for nearly 3 months at a cost of £1500 it arrived with the wrong legs and this random stud work on the front, I was told to return it if I wasn’t happy. Just shop around first. I feel like it’s not as good quality as they make out. Disappointed.”

Helpful Report

Thank you for your review. I am glad that you found 'the initial service was excellent'. I am very sorry you were disappointed by the custom legs and studs arriving incorrectly. As a small family run business, we really do try our very best to ensure our customers get the best possible experience. This issue would have been an easy fix within a few days with our excellent national network of independant upholsterers. Kind regards Peter Director

“Excellent Service , superb products.”

Helpful Report

“Really pleased with our purchases!!! It’s a hidden gem and the service (right through to the delivery people) was excellent! I would recommend....”

Helpful Report

“Amazing showroom with a vast selection of high quality furniture at brilliant prices. Everyone was very helpful and welcoming. Would highly recommend.”

Helpful Report

“Our go to furniture and furnishings location for quality, quirk and fantastic service. Another successful trip that again didn't disappoint. We will be back - once the bank balance recovers. David & Jayne”

Helpful Report

“Received our Sofas and chair today Howard in olive green, we love them”

Helpful Report

“Visited today for the first time after looking at their social media pages longingly for some time. They didn’t disappoint! For the warmest of welcomes, expert advice and exquisite items on sales , I would highly recommend a visit to vintage sofa. We can’t wait for our delivery (and we only went for a browse) !”

Helpful Report

“We received a warm and friendly welcome yesterday with helpful advice on material and coverings. We also enjoyed your Rocky Road bites. With thanks, Sandra”

Helpful Report

“Delighted with our purchases from Jowler Mill! Great location, choice and value. Exceptional customer service - personal touch but not at all pushy. Lovely offer of a cuppa and home made tiffin when we arrived! Thank you :)”

Helpful Report

“Really delighted to have found this store. I wish I had found them sooner. I have bought some fabulous items and really happy. The owners are so nice and I love going back to browse the fabulous showroom, at the beautiful Jowler Mill. Great service and quick delivery and would highly recommend.”

Helpful Report

“My husband has never enjoyed shopping so much, although he did need reminding that we were not at Jowler Mill to explore the industrial architecture. The beauty of the setting was matched by the beauty of the furniture and the friendly and helpful service. We found just what we wanted after expecting a long search to match existing curtains and carpets and an awkward layout. So much choice!”

Helpful Report

“Fab place very helpful staff lovely family run place x”

Helpful Report

“We have been after a small leather chair for quite a while,found one in about 5 mins,kate and Georgina got us sorted and had it delivered straight away.Fantastic service by all and a nice cup of tea and piece of cake👍👍”

Helpful Report

“Love this place, hard to resist, basically furnished my home. The team really look after you. I’m sure il be back.”

Helpful Report

“Great service as always. An amazing place to visit just outside Halifax. Beautiful stock of sofas, tables and chairs along with fabulous accessories. Thoroughly recommended.”

Helpful Report

“Lovely shopping experience lovely in sumptuous surroundings.”

Helpful Report

“Very friendly, helpful and knowledgeable. Lovely furniture and accessories. Situated in a beautiful location - a visit feels like going on a day out in the countryside. (3rd time returning customer).”

Helpful Report

“Wow! So glad my friend recommended me to this hidden gem. The staff go over and above to help and so much to choose from. I’m so excited for my new sofa thank you all so much x x”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 720 reviews