VideoScribe Reviews

Name: VideoScribe
Address: DeskLodge House, 2 Redcliffe Way, Bristol, City of Bristol
Rating: 4.29

4.3 Rating 773 Reviews

87 %

of reviewers recommend VideoScribe

Company Reviews

Metrics

Info

4.3

Based on 773 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

Visit Website

Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe 4 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Videoscribe helps me to create exactly the kind of video I'd like to create in a short amount of time. Tutorials and Suggestions via Mail help me a lot!”

Helpful Report

Posted 9 years ago

Thanks for the rating and review Tsilmnm. It's so good to hear that you find our tutorial videos and emails useful! Send us your videos any time on Facebook or Twitter.

Posted 9 years ago

“I am really enjoying using VideoScribe. The tutorials they offer on their website/youtube channel are excellent and the whole program is user friendly.”

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Posted 9 years ago

Hi Shalyce, thanks for the glowing review. We're really glad that you find the tutorial videos useful and it would be great to see the videos you've made. Thanks again.

Posted 9 years ago

“You took out the zoom and pan feature of previous versions. Why Needs more instructionals”

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Posted 9 years ago

Hi Rick, thanks for the review. We've taken your message on board and I'll pass it on to the rest of the team. Thanks again.

Posted 9 years ago

“Fantastic product. Easy to use. Looks like you hired a professional marketing company. If you have questions, the support staff is great. Affordable. I highly recommend.”

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Posted 9 years ago

Thanks for taking the time to review us Thomas. We're really glad that you like VideoScribe and the staff here at Sparkol. I'll pass on your comments to the rest of team! Thanks again.

Posted 9 years ago

“Pretty poor piece of software. Had a lot of trouble with basic tasks. You have to spend a considerable amount of time looking for solutions for the problems. Basically have to do all my editing in Premier Pro after exporting clips from Videoscribe.”

Helpful Report

Posted 9 years ago

Hi Harlen, thanks for taking the time to review us. I'm sorry that you feel this way. You can find VideoScribe instant answers here at:http://help.videoscribe.co/support/solutions. If you need a quick and direct answer, feel free to get in touch with us on social media. Thanks again and hope you have a good day.

Posted 9 years ago

“Videoscribe is a great tool to communicate my e-learning material! It is easy and they have great training.”

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Posted 9 years ago

Hi Michelle, thanks for the review.

Posted 9 years ago

“Better Than Great Program. Easy, intuitive and fun to use!!”

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Posted 9 years ago

Thanks for the review Beth!

Posted 9 years ago

“Great features and easy to use! Figured it out quickly and the tutorial helps. Could have gotten 5 stars, just missing a few features such as "undo" and a larger library (specifically medical pictures). Also I wish they had a "slide" system, right now you have to move the camera if you want to continue your presentation. Overall though a great product and would recommend.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us John and for your suggestions. I'll pass on your recommendations to the rest of the team as it's always good to hear ways that we can improve. If you have any more suggestions you can post them here at: http://help.videoscribe.co/support/discussions/forums/1000142586. If someone has already posted your idea make sure you like it. The suggestions with the most likes will be considered as a feature. Thanks again.

Posted 9 years ago

“Is very easy work for this program”

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Posted 9 years ago

Thanks for your review and comments Vladimir.

Posted 9 years ago

“I was spammed this morning by Videoscribe, asked without invitation to write a review here and create a false impression of support for Videoscribe. That's a bogus corporate approach to dealing with people I don't appreciate. So congratulations, Videoscribe. You earn one star as a corporation. You have a nice product. Shame you're busting your image with corporate hype machinations.”

Helpful Report

Posted 9 years ago

Hi James, thanks for taking the time to review us. I'm sorry that you feel this was about Sparkol's marketing emails and feel like we have spammed you. We respect everyone's opinion on here whether it's good or bad. It's always great to know how we can improve our products and we apologise if you feel that we have gone about this in the wrong way. We have taken your message on board and hope that you enjoy the rest of your day. Thanks again.

Posted 9 years ago

“An amazing and useful tool to communicate and share ideas!”

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Posted 9 years ago

Thanks for the review Valeria.

Posted 9 years ago

“Ok, I want to kill the IDE guy. I have been building IDEs for over 30 years and there is a button location conflict that makes me want to strangle the IDE guy or gal every time this happens (and it happens way too much!): WHO DECIDED TO PUT THE DELETE BUTTON NEXT TO THE CAMERA POSITION BUTTON? I am working fast and at least 5 times a session I accidently don't go far enough to the right and end up hitting the delete button instead of the set camera position button. OMG, kill Kill KILL (line from the movie Annie).”

Helpful Report

Posted 9 years ago

Hi David, thanks for taking the time to review us. I've passed on your comments to the rest of the team about delete button being next the camera position. (I didn't kill the IDE guy/gal as I wanted to keep my job) Thanks for your comments as it's always helpful knowing how to improve software! Have a good day.

Posted 9 years ago

“I find it a pity we can not play the music when you want...”

Helpful Report

Posted 9 years ago

Hello. I'm sorry you are not completely happy with our software. The best thing you could do would be to share your thoughts on our 'VideoScribe ideas and feature requests' page here: http://help.videoscribe.co/support/discussions/forums/1000142586. You can also vote for other suggestions made that you agree with - the suggestions with the most votes will be considered.

Posted 9 years ago

“Love the app, but pissed I have to pay for generating a mov, especially because I signed up for a 1 year subscription”

Helpful Report

Posted 9 years ago

Hello. Thanks for the review. If you want to share your suggestion with the rest of the Sparkol team and other VideoScribe users, the best thing would be to visit our 'feature ideas and requests' page here: http://help.videoscribe.co/support/discussions/forums/1000142586. You may find that other people have made similar suggestions that you agree with too. If this is the case, you are able to vote, then the suggestions with the most votes will be considered. Thanks!

Posted 9 years ago

“Love It !!! , works for people like me , no professionals, but with some needs to develop a few videos in a hi quality level. !!!”

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Posted 9 years ago

Hi there. That's great - good to see you are pleased with the software. Keep up the good work!

Posted 9 years ago

“I love this software! It is so creative, and fun to use. The backend design is extremely user-friendly. The price is amazing. I can't think of any reason why any Training organization would not want to have Scribe in it's design toolkit.”

Helpful Report

Posted 9 years ago

Hello! Thank you for the fantastic review. We are really pleased you feel this way about our software. I will pass on your comments to the rest of the team! If you are keen for helpful tips and updates then we are on Twitter @VideoScribeApp

Posted 9 years ago

“I don't think it is fair that if you have bought the full version you should still have to pay for additional images.”

Helpful Report

Posted 9 years ago

Hi there. Thank you for taking the time to write a review. I am sorry you feel this way about our product. The best thing you could do would be to share your thoughts on our 'Videoscribe ideas and feature requests' page: http://help.videoscribe.co/support/discussions/forums/1000142586 You can also vote for other people's suggestions to be considered. Thank you.

Posted 9 years ago

“Videoscribe is helping me change up my online teaching lectures for my college courses. I just wish there were more free images once you subscribe. That was a little disappointing.”

Helpful Report

Posted 9 years ago

Hello. Thank you for letting us know your thoughts on Videoscribe. We have a 'VideoScribe ideas and feature requests' page where you might be interested in sharing your thoughts. You can also vote for other people's suggestions that you think are valuable - this way we can consider the popular ones. http://help.videoscribe.co/support/discussions/forums/1000142586 Thanks!

Posted 9 years ago

“Easy to learn”

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Posted 9 years ago

That's great! Thanks.

Posted 9 years ago

“I am very pleased with VideoScribe it is an excellent product and with very little effort you can get a fantastic sketchvideo or whiteboard animation. I am no expert, but my clients have been very happy with the work that I have produce thus far.”

Helpful Report

Posted 9 years ago

Hello! Thank you for the review. It is great to hear that you are creating successful scribes and making your clients happy. Keep up the good work!

Posted 9 years ago

VideoScribe is rated 4.3 based on 773 reviews