“Forcing customers to opt out by asking individuals to cancel new subscriptions is what one would expect from a fly by night organization. If you believe in your product, give your customers the choice of renewal.
“I only started using it recently and have already finished putting together a few whiteboard scribes. I can't wait to add them to my repertoire of classroom training presentations. Overall, the learning curve was pretty quick to overcome. The videos helped to get me started. Adding music and voiceover to the same scribe took a little creativity but I was able to pull it off. I learned the hard way by doing the scribe first and then narrating to the presentation. Wish that the voiceover could have been done in small blocks and spliced together. As I get more experience, I will perfect that process. I like how easy it was to tweak the components to sync up better with the narration.
I hope to see more scribed objects added to the library to help in creating themed presentations and not have a various mishmash of components to tell a story.
Overall, I love the program, the ability to be creative, the attention that VideoScribe demands from the audience, anticipating what comes next, and the ability to tell a story in an interesting modern way.
Thanks for helping me engage my audience.
Keep up the good work.”
Posted 5 years ago
Hi Bill thanks for the review. It's great to see VideoScribe being used in such an effective way in education. That's always what we wanted to achieve here at Sparkol - for people to engage their audience in such a modern and interesting way so it means a lot to hear your story. We are currently working on new images for VideoScribe and I'll pass your comments on to the design and development team. Thanks again.
“Promises so much, delivers very little. I really wanted to like this software. I had so many ideas for some wonderful animations.
However, I am very disappointed with the reality of my purchase. I have had issues with the software since day 1. 3 months in and these issues are not resolved. I have raised tickets and called... only to be going round in circles / being told I will be called back (and not)
My audio disappears. I am unable to use the music function as it won't load any music into a scribe. There is so much lag, it takes forever to create an animation, and when I do finally get to make something I can't download it. If you think that was bad enough, te scribe is completely unaccessible once you hit save and try to assess it again from the dashboard.
And to top this all off, what you don;t discover until you purchase the software is that the image library is very limited, unless you want to pay more money to purchase 'premium' items.
I wish I could give 0 stars. I have wasted so many hours trying to get this resolved. Maybe I should be invoicing Sparkol!!
My experience has been nothing short of a disaster.”
“The whiteboard video genre was quite new in 2013 and everyone was hooked including me. Videoscribe was the reason I left my job to venture into the freelancer marketplace. However, I was not good with design or video editing skills. I had to learn everything from scratch and the understand the marketplace culture.
Fast forward 2020, I get recommended to create whiteboard videos by clients on Linkedin, Facebook and other social media channels.
Videoscribe ease of use, interface, tutorials, constant upgrades and pocket friendly price makes it easy for anyone to start as a beginner with no experience and progress as a professional gradually.”
“I've never made more impact with a message than after my first VideoScribe. My first ever use was to convince a group of parents that they should send their children on a summer camp with us, given our careful considerations and meticulous preparations in corona times. I see great new possibilities for the volunteering work I do; I am pretty sure I'll be embarking soon on my second, third, fourth, ... project. I am equally impressed, by the way, by your context-relevant messages. You guys are doing a good job monitoring your prospects and newcomers and providing them with content that is spot on for what they need. Keep on doing that.”
“This product is great. However, the company takes advantage of their subscription scheme. They are not willing to refund clients despite having a clear indication of their last login date. The customer service team was not open to suggestions of how to make their service better.”
Posted 9 months ago
Hi Andre, glad you thought the product was great & thanks for your suggestion, it has been taken on board and I'll make sure it gets shared and considered.
Sorry that we couldn't satisfy your request on this occasion, we make the subscription nature of the agreement very clear and have been sending you monthly invoices. We're not hiding what we do and the payments are in your control as you can cancel future payments at any time in just a few clicks.
“There are much better animation video programs out there. It is so much easier to use a storyboard template rather than the VideoScribe method of putting everything on one disorganized block. If you use it you will find that sometimes it zooms to something you don't want to and is difficult to go back to normal settings. This is not an intuitive program at all”
Posted 11 months ago
You can move the canvas every time you add something new to your project and there is limitless fresh space available in all directions. You can set things up as a traditional storyboard if you like but the canvas is designed to allow you to be as creative as you like with your layout. You may find this blog post useful as it walks you through the options in detail (https://blog.videoscribe.co/how-to-choose-the-right-video-layout-for-you).
Regarding zoom, if it goes somewhere you don't expect just stop the playback and you'll be taken to that point of your project and you can reset the camera for that element in a couple of clicks.
We have lots of useful tutorials available on https://help.videoscribe.co/ and our support team would be happy to walk you through anything you need help with.
“I am a history teacher and have used it in lessons to get a point across. I would like to see more in the way of history/educational material in the library and any useful ideas in terms of creating/using it more in lessons would be great.
Posted 5 years ago
Thanks for taking the time to review us Neil. It's always great to see educators use our products and we've found your comment very useful. We currently working on adding new images to the library - so keep an eye out.
“We are a small national media buyer/ ad agency (USA) - we work primarily with radio and TV advertisers and have been dabbling with video production on a very basic and organic level.
We needed a simple answer for small budget clients for Pre-roll and TV commercials. SPARKOL has saved the day! We now have a quick and affordable answer to offer. Could not be more pleased!
The program/Product is easy to learn and flexible enough to be a valuable tool.
(Janitor-sales manager-office manager-HR Manager etc.)
Posted 5 years ago
Hi Rodger, it's always good to hear that Sparkol's saved the day! We may be running a VideoScribe competition soon and would be great to see your company has came up with. Thanks for taking the time to review us Rodger it's much appreciated.
“I found VideoScribe really easy to use and it has allowed me to produce short videos for my Client's websites at very little cost. I can deliver "proof of concept" in a matter of minutes and the quality is so good that they tend to just let them run!! Great product - thanks.”
“Joann Solomon is heaven sent…
This truly was one of the most positive experiences and it all is because of Joann being so flexible and understanding.
Last week I was tasked to come up with a solution to my company training needs, I reached out to a 5 animated illustration software companies. Out of the 5 company’s 1 responded. Not only was the experience seamless and painless but Joann made it fun and educational.
I look forward to working with Videoscribe in the future and hope everyone can experience the outstanding customer service from Joann.