VideoScribe Reviews

4.3 Rating 760 Reviews
87 %
of reviewers recommend VideoScribe
4.3
Based on 760 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Read VideoScribe  Reviews
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Email:

hello@sparkol.com

Location:

DeskLodge House,
2 Redcliffe Way,
Bristol
City of Bristol
BS1 6NL

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VideoScribe  4 star review on 1st April 2021
John Flames
VideoScribe  4 star review on 1st April 2021
John Flames
VideoScribe  5 star review on 16th December 2016
Marie-Claude Lessard
VideoScribe  5 star review on 30th November 2016
Kyle Buchanan
VideoScribe  5 star review on 14th October 2016
Anonymous
VideoScribe  5 star review on 13th October 2016
Ted McLyman
VideoScribe  5 star review on 13th October 2016
Nathan Lindorf
1
Anonymous
Anonymous  // 01/01/2019
Awesome product with plenty of tutorials to kick start your learning and get into creating superb videos. The support team are super fast at dealing with queries too!
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Posted 2 years ago
I’m a newbie to the whole video scribe world. I’m also tech challenged. One thing for sure the team at video scribe are on point with customer service. I live in the US so we have a time difference but those guys go above and beyond to note that and get my inquiry solved as soon as time allows. They reach out to find out if support was helpful. If I’m still struggling some one higher up will chime in and hold my hand. This is what it means to run a a credible business. They will not allow my lack of knowledge to hinder my success on their platform and with their product. This is how it should be with all businesses, going above and beyond to keep your customers happy. Thanks Video scribe team.
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Posted 2 years ago
Video scribe is always quick to respond to issues and that's pretty good since there is a time change, they are on the other side of the pond.😊 They are professional and nice.
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Posted 2 years ago
Easy software, great sharing of knowledge (hints) and very responsive helpdesk.
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Posted 2 years ago
I am very happy with the support team, who was very skilled to solve my issue quickly. As a new subscriber, it showed to me that I've made the right decision. Thank you.
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Posted 2 years ago
El soporte de VideoScribe es eficiente y eficaz, me respondieron rápidamente, y me ayudaron. Además son personas muy amables, no como esos servicios en que te atiende un robot y te lleva a un camino sin salida. Solucioné mis dudas y aprendí como empezar y sacar más provecho a mis video Eficiencia y amabilidad.
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Posted 2 years ago
VideoScribe is a fascinating program! With the ability to have an infinite canvas and camera transitions it opens it expands my world of creativity. Easy to use. Fun to use! Their support people are easy-going, effective and efficient. Thank you All!
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Posted 2 years ago
Great support. Thx
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Posted 2 years ago
Easy to use. Good customer support.
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Posted 2 years ago
It is very easy to create video animations with VideoScribe. I am using the software for 3 years, and I am a happy customer. Their customer service is always very supportive and helpful.
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Posted 2 years ago
The program is really good and if there is a problem, the customer service is there for help. They respond quickly and could solve every issue I encountered so far. There are a ton of great images that you can use, and they even provide many more since I bought the product. They keep updating VideoScribe to ensure the best outcome for the customer. I would really recommend it!
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Posted 2 years ago
Needed educational pricing. Paid for the regular pricing. Sent an email to the team. They responded quickly and fixed my issue on the first try! Greatly appreciated! Wish all companies worked this way!
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Posted 2 years ago
Sparkol is very responsive and helpful when I have had trouble, particularly in rendering. They were timely, shared with me the issue so I could learn, and even helped me make a tight deadline. I know I can count on them to help when needed. Great program and great customer service.
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Posted 2 years ago
A good program, a convenient and understandable management interface for the user. You can create a presentation intuitively without much knowledge. The team showed itself on the good side, because they quickly answered my questions and gave advice. I recommend it!
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Posted 2 years ago
Proactive communication and efficient support. I got payment issue due to bank policy but they tried their best to sort it out, much appreciated. The software is acceptable and helpful to me in my training courses. Recommended.
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Posted 2 years ago
Customer service is good. Quick response. Product is good for what I want to do.
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Posted 2 years ago
VideoScribe? If it didn't exist, it would have to be invented. I 'm using it from several years without any particular issues. Making scribes it' easy; is child's play and can be learned in a few hours. The customer service is lean and helpful but don't work on weekends.
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Posted 2 years ago
Love VideoScribe. They are always upping they're game making the interface easier to use and giving us more and more graphics to use. Their customer service is always prompt and helpful. Never had a problem getting help when it was needed. Would recommend to anyone looking for any easy and intuitive whiteboard animation software.
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Posted 2 years ago
Videoscribe is a great app for education and instructional purposes. As a user, having created over a hundred educational videos for my site (desaprenderyaprender.com), I can see they are trying really hard to provide updates with real improvements but specially service, which is personal and fast. Thank you guys.
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Posted 2 years ago
He became kind to solve the problem. Thanks to you, I was able to solve the problem. Thank you very much.
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Posted 2 years ago
VideoScribe is rated 4.3 based on 760 reviews