Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,793 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with items purchased would have rated higher but although paid delivery was on time delivery person left items on a pallet in the rain we had to carry it inside & dispose of pallets and packaging”

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Posted 6 years ago

“Order filled and delivered as ap said it would be”

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Posted 6 years ago

“Easy to use website Arranged a delivery time slot and it came earlier than agreed, luckily someone was able to come and collect it earlier, but the driver had to wait for 20-30 minutes - he was very apologetic and understanding, thank you.”

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Posted 6 years ago

“Everything was great apart from delivery. I'm a single girl and found it difficult to sort delivering into my home. But everything else great thanks”

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Posted 6 years ago

“Good value for money”

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Posted 6 years ago

“delivered as expected thanks”

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Posted 6 years ago

“Good quality items delivered on a day of our choosing. No returns required, so happy with the service.”

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Posted 6 years ago

“Good product, easy to fit. Excellent service as arrived next day.”

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Posted 6 years ago

“We ordered the toilet & it was with us exactly when they said was very pleased with the product Also the quickness of the delivery Thank you”

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Posted 6 years ago

“quick and easy delivery, good quality, very satisfied”

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Posted 6 years ago

“Order dispatched quickly and quite happy with the quality of the products.”

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Posted 6 years ago

“Quality as good as ever - thanks”

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Posted 6 years ago

“spoke to customer service and found them to be very helpful, and then my order arrived exactly on time”

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Posted 6 years ago

“web site makes it hard to arrange delivery, but company gave me date and order arrived on time and in perfect condition. will have no problem using Victorian plumbing again.”

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Posted 6 years ago

“A prompt service.”

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Posted 6 years ago

“All fine, arrived as stated and nothing needed returning. Thanks.”

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Posted 6 years ago

“Perfectly as described”

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Posted 6 years ago

“Prompt and efficient service”

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Posted 6 years ago

“Speedy delivery and item as described.”

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Posted 6 years ago

“I am happy with the service from Victorian Plumbing, I had to chase the delivery of a glass shower enclosure that was to be delivered by the manufacturer directly. The item subsequently arrived, without this issue i would have rated as very good.”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 19,793 reviews