Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,968 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery quick, plumber approved of taps and fitted them”

Helpful Report

Posted 7 months ago

“Easy ordering process, good price, only downside the whole order came in dribs and drabs ( 3 lots ) and one of them the tailgate had broken so had to handball it off then made me take the pallet , over all happy , please come up with a way to take the pallet back and reuse them”

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Posted 7 months ago

“Delivery was prompt and the quality high Your description of the mixer tap was not clear enough to my plumber , as it was not suitable for a 40mm worktop”

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Posted 8 months ago

“Although nothing is installed yet, I've been impressed with the quality of the items I've received.”

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Posted 9 months ago

“good quality but not clear on what is included and what extra is needed”

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Posted 9 months ago

“Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.”

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Posted 9 months ago

“Good product quick delivery. Check delivery options vary according to what you order together”

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Posted 9 months ago

“Most excellent shopping experience. Very attentive online for all your needs. Answering service was prompt when contacted via email and no fuss with my queries. All good thanks!”

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Posted 9 months ago

“Really good replacement for my original shower. Only 4 star because it doesn’t have a hot water safety button.”

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Posted 9 months ago

“Love my product that I purchased. I was just a bit disappointed with the delivery time and updates.”

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Posted 10 months ago

“Ordering was easy. No problem with delivery. The only issue I had was the length of time between confirmation of order and dispatch. This, combined with the advice not to contact a plumber until items were delivered meant it was a month between placing the order and the tap being fitted.”

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Posted 11 months ago

“Easy to order had just what we wanted delivery a bit slow but did come when they said 7 working days”

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Posted 11 months ago

“Product was as expected - good Quality”

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Posted 1 year ago

“VP were fine but let down a bit by the courier”

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Posted 1 year ago

“Very good service, l item was delayed, but very well packed, and lovly quality and value for money”

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Posted 1 year ago

“These tiles were good value and gave smartened up my kitchen, however there 20 broken tiles which luckily we were still able to use but clearly care wasn’t taken when they were loaded onto the delivery van. I would have liked a delivery fee refund but didn’t have the time to pursue it. Lovely tiles though.”

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Posted 1 year ago

“Good prompt replies to complete the order - didnt get a follow up email regarding dispatch as promised, but nonetheless did arrive in good time.”

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Posted 1 year ago

“So far so good. All bathroom chromeware recieved promptly and in good order. When plumber comes I will know if all is correct- since I am not a plumber!”

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Posted 1 year ago

“Easy to use website, good selection, quick delivery and a very accomodating returns service, all adds up to a good company worth supporting.”

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Posted 1 year ago

“All went OK . Marks fir the legs was off”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,968 reviews