Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,109 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 out of 5 missing leg covers from 5 tier copper stand. Legs scratching work surface. . Requested them to be sent but no response.”

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Posted 6 years ago

“Good straight forward order. Goods packaged really well.”

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Posted 6 years ago

“Very quick delivery and brilliant quality would definitely recommend”

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Posted 6 years ago

“Arrived very promptly, carefully packaged and exactly what was needed.”

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Posted 6 years ago

“Ordered on Sunday came on Tuesday . Good delivery ,quick delivery. Good product happy with the quality.”

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Posted 6 years ago

“The goods i ordered that were inspected after unpacking were in good condition. This was a surprise as the packaging was in a very poor state. If it wasn't for the packaging my goods would not have been whole. I'm of the opinion that your warehouse and transport departments require inspection for handling methods. this could be a drain on profits”

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Posted 6 years ago

“Very good service and quality of product”

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Posted 6 years ago

“Great prices. Super fast service! Very happy.”

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Posted 6 years ago

“The radiators are just what we ordered came well packaged and arrived at started time. Used them before and have always been satisfied by quality and service.”

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Posted 6 years ago

“Delivery was quicker than expected, quality of product was very good.”

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Posted 6 years ago

“It is now nearing 3 weeks that I have been waiting for human, rather than automated update emails that say nothing of value, for someone to resolve my problem. Your phone service is useless and automated voices just keep me hanging on in vain... I understand Covid may affect your business but this business interaction is the worst I’ve had throughout the last 6 months so your processes and resources should have changed by now... Your management team are obviously not customer focussed.”

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Posted 6 years ago

“Great range of bathroom items at great prices and very fast delivery.”

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Posted 6 years ago

“Fast service and items look good”

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Posted 6 years ago

“sink unit arrived on time andin very good condition recommend”

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Posted 6 years ago

“Goods have been sent to 3rd party delivery company , been 14 days and still waiting for delivery”

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Posted 6 years ago

“Very easy system to order an item. Prompt delivery. Great product easy to install. Will use you again if I need anything else.”

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Posted 6 years ago

“Quality of the tap was good as was the delivery time and the price was OK . However the lever handles when installed were not laterally disposed when in the off position ie pointing right and left from the h & c taps . They pointed "towards" the user , that is , fore and aft , which is not a normal arrangement . Even removing the internal bodies and moving them 90 deg. would result in the levers pointing "away" from the user in the closed position . Possibly they have been set up in the wrongly in their country of origin. Anyway we are stuck with them not wanting the plumbing bill to escalate.”

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Posted 6 years ago

“order received ahead of forecast”

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Posted 6 years ago

“Excellent prices, delivered quickly”

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Posted 6 years ago

“Very fast and efficient service”

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Posted 6 years ago

Victorian Plumbing is rated 4.5 based on 20,109 reviews