Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery driver would not help me to bring a 2+ metre tall cast iron radiator to the garage at the front of my property. They only do curb side deliveries so if your elderly / a woman or just living on your own, I wouldn't recommend buying from here unless you live with people who can help you to carry heavy loads.”

Helpful Report

Posted 3 years ago

“very good service”

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Posted 3 years ago

“SUCH a great website! Massive range of everything from traditional to contemporary. We are changing a lot of things due to a rewire. This site ticks so many boxes! Tiles, bath, radiators, valves, taps, showering, fabulous basins for loo and bathroom, wc.. all on the list. very competitive pricing. Great occasional offers and fab customer service. 👍🏼👍🏼”

Helpful Report

Posted 3 years ago

“The order was sent really fast which was brilliant but I’m disabled and the two radiators were delivered on a pallet. Even though I told the delivery team on the phone when they booked deliver and called on the morning of the delivery and they assured me the delivery driver would take them off the pallet and bring them into the hall they just left them out side in the garden. Myself and my 73 year old dad had to get them into the house which resulted in a back flair up and now been on full medication for the pain. If I had know the delivery system I would’ve never ordered and will not order from you again. I could have compromised the back surgery had to get me out of a wheelchair I had only 2 years ago because your driver failed to implement the instructions given to him by your team.”

Helpful Report

Posted 3 years ago

“Needed a new Kitchen tap as the old one was dripping and could not fix it. Found one that lloked right and ordered it from Victorian Plunbing. Arrived very quickly, well packed and with full instructions. I did need to modify these as the flexible hoses would not fit through the large ring once attached to the tap as instructed. However now in place and looking and working fine.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Web site easy to use found what we needed! Did first ask another shop and they were very unhelpful glad I found this one who had exactly what we needed thank you.”

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Posted 3 years ago

“First rate service couldn’t wish for better”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Excellent service and fast delivery. Kept up-to-date throughout and phoned beforehand to arrange delivery date. Very happy with our radiator. Very happy customer and would use again.”

Victorian Plumbing 5 star review on 20th February 2022

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Posted 3 years ago

“Products arrived. Slight damage to heated towel rail. Not worth returning as would have delayed installation (availability of plumber).”

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Posted 3 years ago

“Excellent service and product.”

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Posted 3 years ago

“Products great quality and value”

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Posted 3 years ago

“arrived well packed. good value suite perfect for a new bathroom in a garage being converted to a large bedroom with ensuite. looks fantastic”

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Posted 3 years ago

“. Ordering on line was a cinch- so easy. Delivery was spot on. I was well informed of delivery times, driver was courteous . Product was securely packed, safe and undamaged. Could ask for nothing more. Well pleased and would order again.”

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Posted 3 years ago

“Have used the company twice and found the product very good each time.”

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Posted 3 years ago

“High quality product at a reasonable price, quick delivery. Very pleased!”

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Posted 3 years ago

“Good service and quick delivery.”

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Posted 3 years ago

“Beautifully engineered tap. Delivered, well packaged, within 2 days. Suited.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews