Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to take the order, fairly quick to deliver, really not so quick to reply to complaints of missing bits, damaged bits etc. £45 offered to cover damage, which it won’t and here we go, 5 days later, no response and no tiny refund. Toilet still isn’t in, as having to wait on more parts. It was the gift that kept of disappointingly giving with the opening of every box.”

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Posted 3 years ago

“fOUND STAFF VERY KNOWABLE AND HELPFUL”

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Posted 3 years ago

“I am very happy with our recent orders from Victorian Plumbing. We chose from a very good selection and everything arrived when advised with very efficient communication. Even down to the delivery driver's name. We needed to return one item and that process was all very clear too.”

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Posted 3 years ago

“Very impressed with the speed of delivery and quality of the items we ordered.”

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Posted 3 years ago

“Order ordered, dispatched and received within 2 days. Great service”

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Posted 3 years ago

“Good, delivery could be quicker but overall happy”

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Posted 3 years ago

“I ordered a retro loo toilet sign, I’m very pleased with my purchase. It’s very good quality and should look lovely on our old boat.”

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Posted 3 years ago

“Saw exactly what I needed to replace existing taps. Very good price one even included a free waste. Arrived very quickly neatly packed.”

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Posted 3 years ago

“Great quality products at a great price. Aways received my orders promptly, Very pleased with service”

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Posted 3 years ago

“missing part, items marked as in stock at time of order unavailable for delivery, poor communication about delivery times esp when time is > 1 month.”

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Posted 3 years ago

“Thanks, good quality product and ontime delivery”

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Posted 3 years ago

“Easy to order the product arrived when you said it would and an old DIY’er fitted it in half an hour. Thank you”

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Posted 3 years ago

“Well priced, excellent quality, speedy delivery, great customer service when required. Would definitely use again.”

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Posted 3 years ago

“Happy with quick delivery and customer service after first delivery pallet was damaged and missing items - customer service was quick to send out replacements.”

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Posted 3 years ago

“Taps and bath screen arrived promptly and dispatched efficiently. Will use Victorian Plumbing again without hesitation..”

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Posted 3 years ago

“Arrived on time”

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Posted 3 years ago

“Product arrived on time, seems well made and was a good price. Very good service.”

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Posted 3 years ago

“Fantastic, really great service.”

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Posted 3 years ago

“The website has a good selection of products. Ordering was simple and straightforward. The showerhead bracket was a smart quality item, easy and quick to install. It arrived in good time. Very pleased.”

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Posted 3 years ago

“Item arrived the next day n was exactly what I wanted. Straight forward hassle free transaction”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews