Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial query answered quickly, delivery good, product as expected”

Helpful Report

Posted 3 years ago

“Easy to order and item came withing agreed timescale.”

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Posted 3 years ago

“Plenty of options and variety of stock, competitive prices and good quality products.”

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Posted 3 years ago

“i got exactly what i ordered and as discribed and the product works well. it arrived as stated so no issues and good service.”

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Posted 3 years ago

“Ordered a seal for my shower screen which was delivered as promised and is an excellent product. The screen is rounded but as promised the seal fits perfectly. Good job!!”

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Posted 3 years ago

“the shower head and hose are perfect. delivery was very quick.”

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Posted 3 years ago

“We received our shower within a Few days of ordering, and I am pleased to say it is great so thank you.”

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Posted 3 years ago

“First class service, fast delivery and great prices. Would highly recommend,”

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Posted 3 years ago

“Our bathroom storage came without all the parts. I tried to ask to send it back, I was offered new parts, which I don’t want and now I’ve been ignored. Aside from the pacts our parcel came without some key parts, the wood is scratched and it appears flimsy. I wouldn’t buy from here again.”

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Posted 3 years ago

“Very helpful and nothing was to much trouble”

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Posted 3 years ago

“The shower pod I bought had 10 jets and most of them were leaking from the factory. I had to re seal them before I fitted the pod in place.”

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Posted 3 years ago

“Both items bought were at a very reasonable price and arrived quickly. A good selection on the website and easy payment process.”

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Posted 3 years ago

“Lovely product, delivery was very easy to arrange and came on time. Would definitely recommend Victorian plumbing.”

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Posted 3 years ago

“First class service and door thanks.”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

“Great quality product and quick delivery”

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Posted 3 years ago

“Prices were competitive and delivery booked for a time so had to pay the extra. Everything we ordered was top quality and fitted well. When ordering don't hold things in your basket as we did as some items went out of stock whilst we were thinking about what to order.”

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Posted 3 years ago

“Good service all round”

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Posted 3 years ago

“arrived quickly well packed good quality”

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Posted 3 years ago

“Excellent customer service,”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews