Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the items I wanted very quickly on the website. They were delivered next day even though I hadn't opted for next day delivery. Well packaged and good quality.”

Helpful Report

Posted 3 years ago

“I bought a stone shower tray from Victorian Plumbing which I needed at short notice after being let down by another company with a similar name - twice! Victorian Plumbing provided lots of online advice and delivered within days - thank you. The only issue was with the delivery company, who would only take the shower tray half way to the front door. Too much for his trolley apparently!”

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Posted 3 years ago

“Easy to use website and the shower turned up on time”

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Posted 3 years ago

“very good product and service would use them again”

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Posted 3 years ago

“Met all my expectations with great service and delivering as promised”

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Posted 3 years ago

“Item as described, kept informed about delivery, arrived on time, please note if your delivery is via pallet wise, it literally is left on your drive, not a problem as I knew this in advance”

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Posted 3 years ago

“Very gud dilevery on time”

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Posted 3 years ago

“Good range of products, clear product description and specification. Delivered promptly. What's not to like?”

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Posted 3 years ago

“I have only used Victorian Plumbing once, but I am very impressed with them.”

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Posted 3 years ago

“Excellent service and quality product”

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Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

“Great product, Fast delivery, No problems whatsoever”

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Posted 3 years ago

“Excellent service all the way from start to finish. The delivery service is A1 you are kept updated all the time so you know when your parcel will arrive. Great prices as always I would definitely recommend Victoria plumbing. Packaged and delivered safely 10/10”

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Posted 3 years ago

“User friendly website and very fast, efficient service with quick delivery”

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Posted 3 years ago

“Promised delivery yesterday still not here”

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Posted 3 years ago

“Prompt service. Polite and efficient delivery. Tiles as advertised. Very happy, will order again.”

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Posted 3 years ago

“We were very happy with Victorian plumbing. Quick delivery and all items as expected. Excellent quality.”

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Posted 3 years ago

“Good fast service”

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Posted 3 years ago

“Soft close toilet seat Excellent quality product, easy to fit, reasonably priced, packaged well and speedy delivery. Would recommend this product and company”

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Posted 3 years ago

“I ordered a replacement toilet seater that arrived very prompty. Very pleased with seat and the service.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews