Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,942 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service,”

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Posted 3 years ago

“Good range of products. Delivered on time”

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Posted 3 years ago

“Easy website to navigate, good quality, reasonably priced”

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Posted 3 years ago

“I’ve ordered many tile samples from here and they’ve all arrived swiftly and in great shape. The website is easy to navigate through and the information is vast. Victorian Plumbing is by far my favourite provider for kitchen and bathroom needs.”

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Posted 3 years ago

“I have used Victorian Plumbing on a number of occasions for bathroom supplies. They have a good range of items and always delivery quickly and efficiently. I will continue to use this company whenever I need bathroom supplies.”

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Posted 3 years ago

“Received a faulty, what looks like a already returned item. Not heard from anyone about a collection or refund . Over 2 weeks ago. No phone number to call on either”

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Posted 3 years ago

“Fast delivery and quality products at reasonable prices.”

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Posted 3 years ago

“Ok selection of products, delivery left us out to dry”

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Posted 3 years ago

“Good range of products, taps identical to web photo. Clear instructions”

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Posted 3 years ago

“Never used Victorian Plumbing before these 2 orders. Both arrived in good time. The one that required fitting was easy to accomplish and works well. The other item was of good quality at a fair price. I would certainly search Victorian Plumbing first for bath or shower room requirements.”

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Posted 3 years ago

“Too short for wall shower.Thanks”

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Posted 3 years ago

“Very pleased , great service thankyou”

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Posted 3 years ago

“Terrific service, compereive pricing and very fast delivery”

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Posted 3 years ago

“Victoria plumber is a nice place to do shopping quality stuff and the delivery is good”

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Posted 3 years ago

“Ordered one day, arrived the next!”

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Posted 3 years ago

“I ordered a double belfast sink 800mm wide which got delivered in the timescale arranged. My plumber tried to fit it yesterday and it was 805mm so does not fit, i need a replacement that does fit. I had an email asking for a review which offered a telephone number to call and when called it said we do no take calls to this number any more and referred me to your website!! What is the point in offering something and then taking it away!!! dont offer it in the first place!!! ORD-0002677076-4556761”

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Posted 3 years ago

“A simple delivery was shipped on two pallets nailed together, and I could not move it off my drive. ridiculous.”

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Posted 3 years ago

“Bought online, delivered the next day. All good”

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Posted 3 years ago

“Excellent website with clear and accessible information. Super prices that are comparable with other reputable sellers. Delivery service is brilliant with step by step tracking details emailed and sms message updates. Customer service is key to online sellers and Victorian Plumbing has superb customer services with live chat and email contact. Looking forward to shopping again in the future.”

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Posted 3 years ago

“Excellent product, service was exceptional, item ordered and delivered in 1 day”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,942 reviews