Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a replacement shower and was delighted with the quality of the product, delivery and packaging. Keep up the good work!!!!”

Helpful Report

Posted 3 years ago

“Bought a basin- came with taps that didn’t fit and a plug that didn’t fit. Attempts to reach help took hours and were ultimately unsatisfactory and I gave up and acquired replacements from a rival company and didn’t seek a refund”

Helpful Report

Posted 3 years ago

“Ordering process easy. Would have been helpful to receive call, text or email before early am delivery so I could have been prepared!”

Helpful Report

Posted 3 years ago

“Yeah was alright”

Helpful Report

Posted 3 years ago

“The whole process was easy - using the wishlist and the save/email my basket function I was able to compare and discuss products with my plumber prior to making final decisions. Once ordered there were a good choice of delivery dates and all arrived on time, well packed and look great now they arefitted. Would defnately use again.”

Helpful Report

Posted 3 years ago

“I ordered a small shower attachment online, it was delivered quickly and fit perfectly. Really good service and I would recommend Victorian Plumbing.”

Helpful Report

Posted 3 years ago

“Received a short shower screen promptly and have fitted the screen and it’s good. No leaks out the side now.”

Helpful Report

Posted 3 years ago

“Arrived quickly. Easy to fit. Looks good quality”

Helpful Report

Posted 3 years ago

“Great product, great service, what more do you want”

Helpful Report

Posted 3 years ago

“Very pleased with the items”

Helpful Report

Posted 3 years ago

“No hassle, quick delivery, ordering off the website was easy , vast arrangement of items to choose . Highly recommend Victorian Plumbing to others.”

Helpful Report

Posted 3 years ago

“Great customer service & easy from start to finish!!”

Helpful Report

Posted 3 years ago

“Well informed, quality products, easy purschase”

Helpful Report

Posted 3 years ago

“Items sent quickly and very helpful delivery”

Helpful Report

Posted 3 years ago

“Exactly what we wanted and came early”

Helpful Report

Posted 3 years ago

“does exactly what you expect - delivery on time - well packed no damage”

Helpful Report

Posted 3 years ago

“The customer service was very good. Delivery was fast. Quality of items very good and very reasonably priced. Have used in the past and will happily use again.”

Helpful Report

Posted 3 years ago

“Excellent product for the price and delivered ahead of schedul”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Efficient Staff and a smooth online ordering system. Item arrived within 2 days of ordering. Highly recommend this company.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews