Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,941 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th January 2026

Gillian Michaels

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

148

Anonymous

Anonymous // 01/01/2019

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“Great service and products”

Helpful Report

Posted 3 years ago

“Hopeless. Radiator delivered with no fittings, despite description of product. Support contact only email, no phone number, sent numerous emails, no positive responses at all. So I now have a useless radiator I will have to return.”

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Posted 3 years ago

“I was very pleased with my order and excellent delivery time of 4 days however I was disgusted with the delivery driver. Dumped it on the pallet outside and said ill be back in 10mins. I am 66yrs old and struggled to unpack the item. He came back and said you need to get rid of the pallet. I asked him to help me get it in the house he didn't. The package states heavy and 2 people to lift. I hurt my back getting it through the front door. Maybe Victoria Plumbing could look at the company they use for delivery as you are probably unaware of the service. Having said all that the item is exactly what I was looking for and very pleased.”

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Posted 3 years ago

“Needed to speak to someone on phone to explain a returns option. Not all we oldies are tech savvy with phones.”

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Posted 3 years ago

“good choice easy to shop good customer service. very pleased with service”

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Posted 3 years ago

“The door arrived fine but the water seal was crushed in the box so I had to order more from eBay”

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Posted 3 years ago

“Fast delivery and very helpful customer services when we had questions before we purchased. Delivery driver was helpful and friendly. Very well packed. Highly recommended”

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Posted 3 years ago

“Stylish shower head and solidly built. Excellent showering experience at a very reasonable price.”

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Posted 3 years ago

“Very quick delivery and all as ordered. I would recommend VP”

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Posted 3 years ago

“Fantastic selection online and great quality products arrived. Was very easy from start to finish”

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Posted 3 years ago

“Good service and goods just what l wanted, and no messing us about. Thank you.”

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Posted 3 years ago

“Excellent quality, good delivery service and great prices. Description and pictures on the website were exact.”

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Posted 3 years ago

“This plug was exactly what I was looking for fits perfectly no more leaking water thank you”

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Posted 3 years ago

“Great quality products”

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Posted 3 years ago

“I bought a toilet seat in black and it fits the toilet perfectly it’s comfortable to sit on and looks good and I got it at a great price the Victorian plumbing web site was so easy to use and the delivery service was fantastic. I would highly recommend Victorian plumbing to any one ⭐️⭐️⭐️⭐️⭐️ all the way”

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Posted 3 years ago

“Good website with a large collection of items to choose from , easy to order online and prompt delivery. Very satisfied customer 👍👍”

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Posted 3 years ago

“No hassle ordering Came when and where I wanted it. Can only give top marks”

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Posted 3 years ago

“Excellent product - looks great installed. Delivered on time and driver was very professional. Would have been even better if pallet was taken away as part of delivery.”

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Posted 3 years ago

“Lovely mirror delivered right on time.”

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Posted 3 years ago

“swift and efficient service”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,941 reviews