Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service.”

Helpful Report

Posted 5 years ago

“Very fast delivery which was impressive. Tile sample sizes were too small though.”

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Posted 5 years ago

“I brought a new toilet, appears to be of good quality. No problem with delivery, arrived when they said it would. All in all very happy with the service. Would use them again”

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Posted 5 years ago

“Quick delivery and quality products”

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Posted 5 years ago

“Easy to use website. Our shower door was delivered out the next working day with communication throughout to make the delivery go smoothly. Our item was well packaged in an impressive pallet frame, however the frame of the shower door on the ends was bent (able to straighten). We did not report this to them. The instructions could flow better. Would have preferred a metal shower door handle rather than chrome coated plastic. Otherwise happy with the result and would use the company again fir other items.”

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Posted 5 years ago

“Free delivery”

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Posted 5 years ago

“A quick delivery service”

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Posted 5 years ago

“Prompt delivery of grey gloss bath panel and plinth really finished of bathroom and looked great.”

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Posted 5 years ago

“Good price, quick turnaround, very happy”

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Posted 5 years ago

“Very quick and products were in good condition great prices as well. My only criticism was that the packaging of both was filthy but it wouldn't put me off ordering again at all.”

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Posted 5 years ago

“It was easy to place an order for my purchase online and when the purchase arrived, it met my expectations based on what I had seen online.”

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Posted 5 years ago

“Good value, quick delivery”

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Posted 5 years ago

“Good quality of goods supplied. However delivery charges quite steep especially as tv advert stated free delivery on all items?”

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Posted 5 years ago

“Excellent product and good service”

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Posted 5 years ago

“Good service great product delivered on time👍”

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Posted 5 years ago

“Feedback on incoming stock that is on back-order could be better. But hey, under the current circumstances you're doing okay!”

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Posted 5 years ago

“Painless ordering process and great selection of items.”

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Posted 5 years ago

“Item came quickly and was exactly what I wanted and easy to fit”

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Posted 5 years ago

“Easy website containing quality goods at reasonable prices”

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Posted 5 years ago

“Got what I needed in good time to do my job”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews