Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good.was kept up to date with delivery times/date. Unhappy with delivery charge.”

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Posted 5 years ago

“Good website which was easy to navigate and suggest additional items which may be required”

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Posted 5 years ago

“Decent products at a good price for non trade customers and a very speedy delivery”

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Posted 5 years ago

“Product as described, good price, good service.”

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Posted 5 years ago

“Straight forward process all good does what it says on the tin”

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Posted 5 years ago

“Great head”

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Posted 5 years ago

“Happy with the Hans Grohe shower hose”

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Posted 5 years ago

“Ordered a replacement waste fitting. Nice quality at a good price and very quick delivery. Would recommend this supplier.”

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Posted 5 years ago

“delivery slower than expected otherwise fine.”

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Posted 5 years ago

“There was a very long delay due to the courier company not being able to get into my one way street only owing to the size of their vehicle, which I feel should have been resolved by better communication”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“The team have remained open with quick deliveries when many other suppliers have been closed. There is a good product range and service in the main has been fast and efficient.”

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Posted 5 years ago

“Easy and efficient the only problem I had was I was not notified of the delivery date and time I just by luck happen to be at home.”

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Posted 5 years ago

“Strict returns policy but they are upfront about it. One item arrived broken but was reported immediately and a replacement arranged easily. The courier's tracking system didn't work - said it was going to take 2 weeks and ended up arriving suddenly 6 days early, so careful or you might miss it.”

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Posted 5 years ago

“fantastic service”

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Posted 5 years ago

“Good service, as expected. Thank you.”

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Posted 5 years ago

“Swift and simple”

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Posted 5 years ago

“I thought my shower hose bought recently was going to be plain chrome but not black and chrome which doesn't match with the shower.”

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Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

“Excellent service and product ( Nova Vanity and Sink Unit ) .”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews