Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,776 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you. Arrived very promptly - especially during this difficult time.”

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Posted 5 years ago

“Good quick delivery”

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Posted 5 years ago

“We've love the change to make things right - EH WHAT?”

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Posted 5 years ago

“Prompt attention and speedy delivery time.”

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Posted 5 years ago

“Really easy to order and came within the timescale expected despite the coronavirus. The products were well packaged and arrived in tact. The only downside was the delivery driver who was not very helpful and certainly didn't wait for us to inspect the goods.”

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Posted 5 years ago

“Items ordered were delivered in good time and as required. One item was silicon basket plug for a sink. Packaging was damaged and the item was dirty but cleaned off ok.”

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Posted 5 years ago

“Bought a shower holder. Received on time. Good purchase would purchase again from them.”

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Posted 5 years ago

“The website was clear and easy to use. I found whet I was looking for and the delivery time was short.”

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Posted 5 years ago

“excellent service, only criticism was that the bottle of limescale remover was missing from the shower guard kit.”

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Posted 5 years ago

“Prompt and helpful delivery Order fulfilled correctly, undamaged”

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Posted 5 years ago

“I would commend the prompt service and quick delivery of the item ordered. The reason I could not give five stars was that you could not clearly state that the item has European fittings so an adapter would be needed to fit on to current British fittings. Similarly, this was not also clarified when I raised a query rather it was said to ask a plumber. Not very helpful if someone is doing DIY.”

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Posted 5 years ago

“Easy online ordering. Quick delivery.”

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Posted 5 years ago

“Really happy with product and service. Timeline of pallet delivery communicated right up to delivery. Up to date tracker on line. All round really happy 😃”

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Posted 5 years ago

“Didn't realise it was plastic seat. Thought it was wood. My fault. Other wise. Easy nice experience. Came in good time. Thanks victorian plumbing”

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Posted 5 years ago

“very good products and great pricing. Delivery was quick and secure. cant wait to install it all and use the products”

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Posted 5 years ago

“Very fast response and delivery of items”

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Posted 5 years ago

“Delivered on time. Item very good (Grohe shower head) but clearly requires a shower with more water pressure to be more effective...”

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Posted 5 years ago

“Order quickly delivered but can't install it because of coronavirus”

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Posted 5 years ago

“Quick and efficient”

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Posted 5 years ago

“Order arrived promptly and wc eat fitted easilyt”

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Posted 5 years ago

Victorian Plumbing is rated 4.5 based on 19,776 reviews