Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,994 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

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“Quick and careful delivery. Beautiful lights. Will use again in the future.”

Helpful Report

Posted 3 years ago

“Prompt delivery and well-made shower head and arm.”

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Posted 3 years ago

“Excellent service with easy ordering . The item arrived when stated and in strong packaging, with the item complete. Not yet fitted, but not anticipating any problems. Thank you.”

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Posted 3 years ago

“I was satisfied with delivery but I have a problem with quality of order which needs addressing.”

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Posted 3 years ago

“Delivery was prompt. Split delivery was not extra cost. However good arrived in reaped boxes and three units damaged which ment the installation of the whole bathroom is now in question. Although the have a phone number they don't take calls on it. So why advertise it? There chat system finally got a human who said initially from the pictures they would offer me a discount and for me to keep the damaged goods! I had to refuse. She finally agreed to raise a ticket and you will have to wait 72 business hours...”

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Posted 3 years ago

“We were continually updated re delivery. All arrived on time and in good order.”

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Posted 3 years ago

“Ordering was easy and when we needed assistance the on line chat was very helpful.”

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Posted 3 years ago

“Great products, quickly delivered however the delivery driver was not able to bring the items to our door (not allowed on the drive which is 300m long). He helped as much as he could, however, when you're receiving delivery of large items you really need them to be delivered to the door. We were stood at the top of the drive in the rain trying to negotiate the delivery. Other retailers are able to come onto the drive (something to do with insurance). We live in the Cotswolds so hardly a difficult task to deliver? Such a shame.”

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Posted 3 years ago

“Fast and flexible sorting out my order.”

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Posted 3 years ago

“Goods reasonably priced but delivery extremely slow!! If I had known it would be nearly 2 weeks I would have paid for the faster service.”

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Posted 3 years ago

“We received a very efficient service.”

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Posted 3 years ago

“All pieces work very well. One damaged item replaced without fuss.”

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Posted 3 years ago

“All arrived when it was planned for and seems to be in working order. It's currently being installed so not yet used. The only fault we have is with one of the shower parts, i have submitted the query with the team at Victorian Plumbing and waiting a response”

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Posted 3 years ago

“good website for choosing the correct item and it was delivered quickly”

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Posted 3 years ago

“Great service provided with a delivery day that was easily changed to meet the needs of my family”

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Posted 3 years ago

“Found the delivery details initially confusing as written on the confirmation. It read 5 days delivery. When it didn’t arrive I had to chase as needed heating urgently and plumber booked. I phoned and your representative was helpful after I explained and had it delivered the next day Could have dibs without the confusion as had just come out of hospital and am elderly.”

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Posted 3 years ago

“Well packed”

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Posted 3 years ago

“Excellent price and kept me well informed regarding pallet delivery”

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Posted 3 years ago

“Very happy with selection online and prompt delivery.”

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Posted 3 years ago

“Excellent product and speedy service. Thank you. RM”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,994 reviews