Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,988 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website that is easy to navigate to find what you are looking for, ordering and quick communication from VP once ordered, and notified when my delivery was expected. Unfortunately the sink unit had a broken corner when unpacking, and after a brief communication with customer service, a replacement sink was sent out next day. Fantastic service thank you.”

Victorian Plumbing 5 star review on 17th February 2023

Helpful Report

Posted 3 years ago

“Nice and simple to place order. Reply quick to say one item was out of stock, emailled back stating I need by a certain date. Reply no problems, so all good and ready for fitting.”

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Posted 3 years ago

“Product took over 10 days to be delivered and DPD delayed delivery on two occasions.”

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Posted 3 years ago

“Good website and plenty of choice. Delivery on time. :-)”

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Posted 3 years ago

“Item as described and delivered very quickly”

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Posted 3 years ago

“Great price, great service.”

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Posted 3 years ago

“Straight forward ordering process, great selection of quality products and delivered straight to your door.”

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Posted 3 years ago

“The Arezzo products that we bought look like good quality and the customer service via the online chat has been incredibly efficient and helpful.”

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Posted 3 years ago

“Ordered for our loft conversion en-suite, arrived as expected. Not yet in situ so can’t comment on quality but order to delivery was easy.”

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Posted 3 years ago

“Was an excellent company to deal with and the palletised delivery went very well.”

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Posted 3 years ago

“Good communication, good value and order received in good time.”

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Posted 3 years ago

“Nice sink. Good service. Highly recommended”

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Posted 3 years ago

“Helpful and efficient with a great range of products at excellent prices and speedy delivery.”

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Posted 3 years ago

“Ordering was easy and the ability to book a specific date for delivery was great. Everything arrived on time and the guys delivering were very helpful.”

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Posted 3 years ago

“The problem was sorted eventually, why it took about three months is or more is the reason for the average rating.”

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Posted 3 years ago

“Probably the best online experience I’ve ever had!! Superb helpful staff and great communication! Everyone went the extra mile to make it easy! A special thanks as well to Palletways who we’re also fantastic to deal with! Excellent delivery man!”

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Posted 3 years ago

“Item arrived on time. The delivery man helpful and cheerful.”

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Posted 3 years ago

“The equipment arrived in excellent condition and is of good quality, any queries before I ordered were dealt with swiftly.”

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Posted 3 years ago

“Great service and timely delivery. Products are great value for money and of a high quality, I would 100% recommend to anyone.”

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Posted 3 years ago

“Very unhelpful customer service team. Told that have Discontinued the filter to my hot water tap but it is still advertised. Sent a different one Tinu’s that didn’t fit and when asked for help gone nothing had to try and work it out ourselves. Then told as they have dealt with our enquiry they are closing the complaint. They didn’t do anything. Appalling service”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,988 reviews