Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to choose and order using the wish list facility. The good look of good quality although I have not unpacked properly yet.”

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Posted 4 years ago

“Ordered sample tiles for bathroom. Came in good time and quality was very good.”

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Posted 4 years ago

“the units are great came undamaged”

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Posted 4 years ago

“deli, items in good ordervery was fine”

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Posted 4 years ago

“Good prices and the product was delivered in good time. One item was the wrong part but after getting in touch this was changed.”

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Posted 4 years ago

“No problems with the service as a whole, I have bought lots over the years.”

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Posted 4 years ago

“Easy to navigate website with a good range. Delivery was within lead time but would have been useful to know delivery company needed telephone confirmation. Missed call resulted in delayed delivery”

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Posted 4 years ago

“great product”

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Posted 4 years ago

“Generally pleased but small scratches around top of bath which was disappointing”

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Posted 4 years ago

“Happy with my online order but disappointed that postal cost is so high, making the one item I ordered so much more expensive.”

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Posted 4 years ago

“Very pleased with the selection of sanitary ware. Prices were competitive and delivery was prompt. Would definitely use again.”

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Posted 4 years ago

“Victorian plumbing where very helpful in solving our problems with the delivery company. It did take a while for the tiles to be deliver as they got damaged first time but Victorian plumbing sent a replacement next day. So overall OK service. One tile was damaged in the new box.”

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Posted 4 years ago

“The tap arrived in time and looks really good, not been fitted yet.”

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Posted 4 years ago

“Excellent service but postal charge of £6.95 for 5 tiles seemed a bit expensive.”

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Posted 4 years ago

“The taps we ordered were good quality.”

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Posted 4 years ago

“Good quality, easy to install”

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Posted 4 years ago

“VERY prompt delivery of replacement component, entirely up to spec but with a small bag of screws mising. Excellent product that took, indeed, a minute to install.”

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Posted 4 years ago

“Good service and products at competitive prices with fast delivery”

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Posted 4 years ago

“Quick, efficient and reliable service. Only one delivery driver for a large consignment otherwise would have been top marks!”

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Posted 4 years ago

“Fast delivery and all items arrived in one peace. Brilliant.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews