Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,774 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range to chose from. Easy to order and quick delivery.”

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Posted 3 years ago

“Did what I expected”

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Posted 3 years ago

“I love the bathroom mirror cabinet but Tony delivery driver needed some assistance to fully perform his role. I contacted Pauline about this and was advised he was new to the role”

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Posted 3 years ago

“Used the website easy to use Delivered next day within time slot of 1 hour”

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Posted 3 years ago

“Good service and delivery”

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Posted 3 years ago

“good product but please sort out the communication from the couriers. Having to wait in and then only getting half the order is not good. OK rest arrived next day but only informed that morning”

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Posted 3 years ago

“Very professional service from start to finish, one small hitch rectified quickly, efficiently and pleasantly. I found the prices to be very competitive with a good selection of products available to view in the showroom, overall 9/10 ( I never give a 10 🙄)”

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Posted 3 years ago

“Good for all at Victoria Plumbing, but poor for delivery. Didn't show on day booked, no call or message as to why, had taken a day off to take delivery.”

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Posted 3 years ago

“Did exactly what it said on the tin. Delivered in good time”

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Posted 3 years ago

“Nice products, only reasons I wouldn't give higher score is I feel more information on some of the suites would help plan ahead for any additional parts needed and on our particular delivery, the way the van had been loaded up from the side didn't help the driver to be able to get the delivery out the van which had a lower rear door than the side so we're fortunate that the units weren't damaged after having to be dragged under the rear sliding door.”

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Posted 3 years ago

“I asked a blumbing question on two occasions and did not get a reply”

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Posted 3 years ago

“. Website was easy to use and a good selection of products to choose from. We haven't fitted out bathroom yet. Only issue was delivery did just show up without a warning email or text. Luckily someone was gone to collect it but could easily of not been”

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Posted 3 years ago

“Good quality bathroom furniture at a good price. Pallet was a pain to get rid of after delivery & a little old lady would have had trouble removing from the pallet. Carried in to the house delivery like Victoria Plum would have been better.”

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Posted 3 years ago

“Good value,fast delivery,good products”

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Posted 3 years ago

“Wide range of stock easy to order speed of delivery could be improved.”

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Posted 3 years ago

“Swift transaction and delivery always finding what I need”

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Posted 3 years ago

“Jamie was very helpful in assisting my purchase. The items took over a week to arrive but this was the arrival time of standard delivery so no faults there. The Shower head looks of sound build and good quality unfortunately the golden shade did not match the remaining of the items in the bathroom. This is hard to judge online with pictures. Overall I am satisfied, but I would have benefited from the disclaimer that the colour was very soft gold more towards silver than gold.”

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Posted 3 years ago

“Iv used Victoria plumbing allot the choice is second to none however Iv always been disappointed with the seemingly over priced delivery nonetheless brilliant service !”

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Posted 3 years ago

“Excellent service - everything arrived in the promised delivery date, and was all as described.”

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Posted 3 years ago

“I appreciated an email exchange to clarify the parts required”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,774 reviews