Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,998 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hot tap turned up safe and sound no damage. We had it installed however no instructions on how it operates but we sussed it out in the end.”

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Posted 4 months ago

“Simple and easy web site to use when ordering products. The customer sertvice contact was very good and delivery completed on time as posted.”

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Posted 4 months ago

“Prompt and efficient delivery. Very good.”

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Posted 4 months ago

“great web site easy to follow had just what i needed”

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Posted 4 months ago

“Excellent product and delivery, no complaints”

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Posted 4 months ago

“Misleading practices. Although the 10 percent discount was clearly advertised on the page for customers purchasing from outside the UK, the reduction was not applied on the final invoice. Furthermore, during Black Friday, none of the discounts displayed across the website were actually honored. This is both unprofessional and disappointing. As property developers who place significant value on reliability, we will not be returning to this store.”

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Posted 4 months ago

“Right product quickly delivered.”

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Posted 4 months ago

“Nice mirror, heated area a bit slow to clear otherwise all good”

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Posted 4 months ago

“Very good product and outstanding customer service would recommend 👍”

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Posted 4 months ago

“Excellent service and quality product.”

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Posted 4 months ago

“The checkout process was simple and we were notified and updated with our delivery.”

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Posted 4 months ago

“Great product. Prompt delivery”

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Posted 5 months ago

“Shocking company! No customer service! Be warned!! All done by email!! They don’t give a flying xxxx!! Damaged goods!! Had to skip a new bath at £700! And buy local as zero contact!!”

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Posted 5 months ago

“Product was as described and sizes were accurate. Good quality item, reasonably priced. They kept me updated regarding delivery.”

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Posted 5 months ago

“Fantastic service, delivery arrived before due date. The product was installed within 10 minutes of receipt.”

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Posted 5 months ago

“Old age made ordering on line difficult, but huge thanks to EMILY who came to my rescue and phoned me directly and completed the order, also Kieron for swift money transfer. The order arrived safely and the bathroom looks fantastic, so many thanks to the great staff x”

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Posted 5 months ago

“Ordered a sample tile. Quick delivery and a lovely, solid item. Will be purchasing in the new year for lounge project. Thanks”

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Posted 5 months ago

“First class product Competative pricea First class delivery what more can you ask for keep up the good work i will be back”

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Posted 5 months ago

“I was disappointed. I placed an order with the company solely because they stated that they had stock due less than a week later unlike competitor companies. It turns out this was untrue- in fact Victorian Plumbing never have any stock of this product- it passes the order on to the manufacturer who have a standard 21 day lead time - given 2 days to pass the order on, this amounts to 23 days lead time - which means that any planning has to go by the wayside.”

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Posted 5 months ago

“Great package when delivered I'd thought there ETA would be sooner but ha ho demand I suppose items were well packaged if good quality goods but I had a part missing and after 4 days still awaiting a response so that side things not so good that's why 4 stars not 5”

Helpful Report

Posted 5 months ago

Victorian Plumbing is rated 4.5 based on 19,998 reviews