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Victorian Plumbing Reviews

4.5 Rating 19,860 Reviews
88 %
of reviewers recommend Victorian Plumbing
Company Reviews Metrics Info
4.5
Based on 19,860 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Amy Puddy
Verified Buyer
“Very happy with product used this company a few times now”
Helpful Report
Posted 2 months ago
Christopher HARVEY
Verified Buyer
“A quality product, in excellent condition, delivered in very short order. Would recommend. Thank you VP!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Reviewer
“Purchased a shower cabinet which we needed to return as we'd ordered the wrong size. Victoria Plumbing expect you to pay for the return yourself which I warn you on a heavy item like this is likely to cost you 25% of your original purchase price. The base of the shower was sent to us in shrink wrapped plastic rather than a box making it very hard to package for return. Upon receipt Victoria Plumbing immediately rejected the return as allegedly damaged, the photos they provide as proof are so zoomed in it's hard to even know what you are looking at. We are now down £550 on a product that cost £419. Terrible service. Can't even find anyone willing to talk to us as they only speak to people with a trade account. In short if you are a consumer this is not a company you should deal with unless you are buying through your builder.”
Helpful Report
Posted 3 months ago
Timothy Nicholson
Verified Buyer
“Delivery quick, plumber approved of taps and fitted them”
Helpful Report
Posted 3 months ago
Simon Daley
Verified Buyer
“I decided to have a new bathroom fitted. Having seen Victorian Plumbing advertised i took a look at there website. I soon discovered that they had everything I needed and all at a good price well within my budget. Having placed my order i was kept upto date on the delivery schedule. It arrived in less than a week . They delivered on a pallet and I was allowed to inspect everything before they left. Im now waiting for my plumber to install. I will definitely be using them again if I ever need anything else. Thanks you for a great service.”
Helpful Report
Posted 3 months ago
Lesley English
Verified Buyer
“Excellent product range and prompt delivery service.”
Helpful Report
Posted 3 months ago
Derek Norley
Verified Buyer
“Excellent choice easy ordering. Fast efficient delivery, excellent quality. Very happy and pleased with the whole experience.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Easy ordering process, good price, only downside the whole order came in dribs and drabs ( 3 lots ) and one of them the tailgate had broken so had to handball it off then made me take the pallet , over all happy , please come up with a way to take the pallet back and reuse them”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Order came as described and quick.”
Helpful Report
Posted 3 months ago
Deb Armstrong
Verified Buyer
“Too small tiles to get any idea”
Helpful Report
Posted 3 months ago
Charlotte Stedman
Verified Buyer
“We have used Victorian Plumbing for a lot of bathroom items for our house refurbishment and they have been very good. Orders arrive quickly and a couple of wrong delivery was dealt with very quickly and efficiently. Would recommend.”
Helpful Report
Posted 3 months ago
Jake Lewis
Verified Buyer
“Arrived very fast in great condition. Exactly what we ordered. Really liked the product. Reasonable price compared to other products on market. Overall great purchasing experience”
Helpful Report
Posted 3 months ago
Kate Pittel
Verified Buyer
“Nice product and fast delivery. The delivery person was really nice - very helpful.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“very good choice and easy purchase process”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I was looking for some tile, I requested a sample which came promptly. Unfortunately it was not quite what I was looking for, but the service was excellent.”
Helpful Report
Posted 3 months ago
Kevan Thompson
Verified Buyer
“Easy to order, item came very quickly. Everything was perfect and nothing missing. Quality was good and eveything went together perfectly. Got no complaints at all.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Perfect replacement for a curved shower screen seal.”
Helpful Report
Posted 3 months ago
Nicola Karran
Verified Buyer
“Easy website, great communication through the order & swift delivery”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Always quick and easy service, never had any problems over a number of years if ordering.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Very impressed. Very clear description of bath shower taps unit (Chatsworth). Fits and works perfectly. Levers are great - very impressed and service excellent. Not as chunky as my last heritage set but they were dreadfully expensive.”
Helpful Report
Posted 3 months ago
Victorian Plumbing is rated 4.5 based on 19,860 reviews
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