Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,934 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was processed very efficiently. The delivery driver was prepared to wait while we checked the order, which we appreciated And the actual items were of a high standard and very pleased how it looks, now fitted. Would definitely use Victorian Plumbing again”

Helpful Report

Posted 2 months ago

“Decent product, quickly delivered”

Helpful Report

Posted 2 months ago

“Very happy with our order, the taps are lovely. Haven’t managed to unwrap the radiator yet to inspect but I’m hopeful that it’s as good as usual from Victorian Plumbing”

Helpful Report

Posted 2 months ago

“Delivery was quick and no issues with my order”

Helpful Report

Posted 2 months ago

“Very diifficult to make returns. Lots of delay and confusion and delay in paying refunds in breach of distance selling rules”

Helpful Report

Posted 2 months ago

“Perfect product quick delivery thk you”

Helpful Report

Posted 2 months ago

“Received excellent customer service, including responses to follow up emails within around 10 minutes. Very impressed.”

Helpful Report

Posted 2 months ago

“This tap is an improvement on the original. I hope the ceramic insert is better that the old one. In a hard water area this is vital.”

Helpful Report

Posted 2 months ago

“Excellent quality and very quick delivery, great I was able to spread the laymen zero interest made things more affordable”

Helpful Report

Posted 2 months ago

“All arrive in great condtion as expected.”

Helpful Report

Posted 2 months ago

“I bought an above-mirror light for our bathroom (Searchlight Poplar Chrome 2 Light Wall Light with White Glass Tube). For its cost (£65.94), I am disappointed. The light material looks cheap and the on/off switch cord is flimsy. Not value for money.”

Helpful Report

Posted 2 months ago

“Great selection of products and efficient and prompt service, all in all excellent!”

Helpful Report

Posted 2 months ago

“good delivery., easy ordering and good products”

Helpful Report

Posted 2 months ago

“Came on time and well packaged”

Helpful Report

Posted 2 months ago

“Ordering what we required was easy and the online catalogue was great. The delivery was seamless”

Helpful Report

Posted 3 months ago

“Very please with my bath,and the service I received.”

Helpful Report

Posted 3 months ago

“There was a great choice of radiators to choose from at a competitive price. We've used them before so we know they are reliable and high quality products and happy to use them again.”

Helpful Report

Posted 3 months ago

“very prompt service-thank you”

Helpful Report

Posted 3 months ago

“My plumber told me what I needed so I ordered it directly from Victorian Plumbing. Process was easy, price competitive and delivery swift so all in all a great experience.”

Helpful Report

Posted 3 months ago

“Have ordered a few things ordering easy delivery prompt”

Helpful Report

Posted 3 months ago

Victorian Plumbing is rated 4.5 based on 19,934 reviews