Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,999 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,999 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of products at fair prices. Ordering was easy and delivery very quick.”

Helpful Report

Posted 3 months ago

“Excellent product really did the job I had bought it for. Delivered on time and reasonably priced - what’s not to like Will use you again !!!!”

Helpful Report

Posted 3 months ago

“All items were very well covered in protective packaging and the choice of courier and the service given upon delivery was excellent.”

Helpful Report

Posted 3 months ago

“Hello, I bought 2 glass shelves enclosed in black metal, they are of very sturdy quality & look very classy. I am delighted with them. Arrived in a timely manner. They certainly enhance my walk in full length shower. I would use Victoria Plumbing again”

Helpful Report

Posted 3 months ago

“Good quality product”

Helpful Report

Posted 3 months ago

“Can’t fault, service and supply excellent despite so close to Christmas. Item exactly as described a very happy customer.”

Helpful Report

Posted 3 months ago

“Easy to order and very quick efficient delivery”

Helpful Report

Posted 3 months ago

“Very pleased with product. Excellent value. Delivery driver was very helpful.”

Helpful Report

Posted 3 months ago

“Good quality items and clear delivery instructions - it would be helpful to have a courier who is allowed to help unload the stock, not just drop them at the curbside though!”

Helpful Report

Posted 3 months ago

“Heavy cast iron radiators were delivered kerbside and initially left on a public pavement, creating a safety and obstruction issue. I had to intervene to make the area safe and injured my back in the process. When I raised this promptly as a formal complaint, the response focused almost entirely on their terms and conditions rather than the safety issue itself. Each reply referred back to accepted delivery terms and insurance wording, with no acknowledgement of the situation customers can be put in when heavy items are left in unsafe locations. The complaint was closed internally with no accountability or goodwill shown. If you’re ordering heavy items, be aware that Victorian Plumbing rely strictly on their T&Cs if problems arise, regardless of the circumstances.”

Helpful Report

Posted 3 months ago

“Very competitive pricing and delivery right on time. A first rate service.”

Helpful Report

Posted 3 months ago

“Excellent service, arrived promtly and good quality”

Helpful Report

Posted 4 months ago

“Victorian plumbing website excellant, helpful staff. Only problem was with the third party delivery, I had to walk a very heavy awkward boxed vanity unit up 32 steps. Step....by step.....by step. It took me an hour of strenuous effort to get it (and a basin) into my apartment. I cut a finger and ruptured a tendon in my elbow, not supprising at 78 years of age. If I had been informed in advance that two or three people would be required I would have taken steps to comply. I useless pallet was also left.”

Helpful Report

Posted 4 months ago

“Easy to get what I want”

Helpful Report

Posted 4 months ago

“I only ordered sample tiles - free delivery good sizes and website is great - will help me decide what I want when revamping the whole bathroom”

Victorian Plumbing 5 star review on 12th December 2025

Helpful Report

Posted 4 months ago

“I am disappointed with the service from Victorian Plumbing. I sent all the required photos and diagnostic information on 1 November, yet after almost four weeks and three follow ups, I have had no response and no progress on a faulty thermostatic cartridge. This level of communication is not good enough. Customers should not need to chase repeatedly to resolve a clear product issue. Thank you.”

Helpful Report

Posted 4 months ago

“Goods delivered perfectly packed and in a commendably short time. Will use this comapny for future needs.”

Helpful Report

Posted 4 months ago

“Took out a wet radiator in a cold bedroom & put in an electric one , fantastic result. Can now heat the one bedroom on low when not needed elsewhere. Great quality & service”

Helpful Report

Posted 4 months ago

“Great that you can order free tile samples, but they probably need wrapping in bubble wrap: my box pushed through the letter box meant that all 3 samples were chipped and the edges broken off.”

Helpful Report

Posted 4 months ago

“Excellent service, all items arrived safely .”

Helpful Report

Posted 4 months ago

Victorian Plumbing is rated 4.5 based on 19,999 reviews